Windows XP SP3 Stop screen error problem.

by standeb Apr 29, 2013 3:18AM PDT

Hello All,

I still run Win XP Pro SP3. Avast Home free, SuperAntispyware, Malwarebytes (On Demand), Spyware Blaster and Ccleaner.

My system information is as follows:-

OS Name Microsoft Windows XP ProfessionalVersion 5.1.2600 Service Pack 3 Build 2600OS Manufacturer Microsoft CorporationSystem Name ARCHER-EBBC5213System Manufacturer MSISystem Model MS-7597System Type X86-based PCProcessor x86 Family 16 Model 5 Stepping 3 AuthenticAMD ~3013 MhzBIOS Version/Date American Megatrends Inc. V10.2, 3/14/2011SMBIOS Version 2.5Windows Directory C:\WINDOWSSystem Directory C:\WINDOWS\system32Boot Device \Device\HarddiskVolume1Locale United StatesHardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"User Name ARCHER-EBBC5213\SmartTime Zone SA Western Standard TimeTotal Physical Memory 4,096.00 MBAvailable Physical Memory 1.94 GBTotal Virtual Memory 2.00 GBAvailable Virtual Memory 1.96 GBPage File Space 4.59 GBPage File C:\pagefile.sys


DISPLAY

Name NVIDIA GeForce 7025 / NVIDIA nForce 630aPNP Device ID PCI\VEN_10DE&DEV_03D6&SUBSYS_75971462&REV_A2\3&267A616A&0&68Adapter Type GeForce 7025 / nForce 630a, NVIDIA compatibleAdapter Description NVIDIA GeForce 7025 / NVIDIA nForce 630aAdapter RAM 512.00 MB (536,870,912 bytes)Installed Drivers nv4_disp.dllDriver Version 6.14.13.0790INF File oem29.inf (Section001 section)Color Planes 1Color Table Entries 4294967296Resolution 1600 x 900 x 60 hertzBits/Pixel 32Memory Address 0xDE000000-0xDEFFFFFFMemory Address 0xC0000000-0xDFFFFFFFMemory Address 0xDD000000-0xDDFFFFFFIRQ Channel IRQ 23I/O Port 0x000003B0-0x000003BBI/O Port 0x000003C0-0x000003DFMemory Address 0xA0000-0xBFFFFDriver c:\windows\system32\drivers\nv4_mini.sys (6.14.13.0790, 12.07 MB (12,653,120 bytes), 3/15/2010 11:52 AM)


I just started up the system when I received a Blue screen stop message.


Stop Error:-
0X0000008E (0XC0000005, 0XBD0E090E, 0XB2606828, 0X00000567
NV4_disp.dll-Address BD0E090E base at BD012000, Datestamp514b763b.

ERROR SIGNATURE

BCCode: 10000082 BCP1: C0000005 BCP2: BD0E090E BCP3: B2606828 BCP4: 00000000
O(S Ver:5_1_2600 SP3_0 Product 256_01

C:\DOCUME~1\LOCALS~1Temp\WERf87cdir00\Mini 042913-01
C:\DOCUME~1\LOCALS~1Temp\WERf87cdir00\Sysdata.xml

I suspect Nvida to be the problem since I clicked on a MSN video and the stop error occurred. Prior to writing this post I had difficulty signing into the forum using IE8. There was no response in IE. I am using Google Chrome at the moment.

I shall be grateful for any assistance with a view to solution to the problem.

Thanking you,

standeb

Discussion is locked

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Link, comment.

by r. proffitt Forum moderator Apr 29, 2013 3:27AM PDT

https://www.google.com/search?q=0X0000008E gives us a few clues plus the fact it failed on video tells me you should google this and turn this off!

-> Disable Flash Hardware Acceleration <-

It's a common issue and not a sign of bad hardware. It could be heat related but the machine details (age, etc) are elusive here.
Bob

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Windows XP SP3 Stop screen error problem. by standeb

by standeb May 8, 2013 6:21AM PDT

Hello Bob,

Compliments of the day to you. Thank you for your replies. I took your advise. The problem was that I had installed Firefox and the flash player for same and this happened every time I used Firefox. I disabled flash hardware acceleration. It stopped for a while and restarted. I then uninstalled Firefox. The problem disappeared. up until now and the system is performing well.

Thank you so much. Your diagnosis of the problems people experience seems almost comparable to the bible. Your views are well respected by me.

Regards

Standeb...

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Thanks.

by r. proffitt Forum moderator May 8, 2013 7:23AM PDT

Glad it helped you figure it out. The flash issue is a common one but again, not a sign of bad gear. Glad you're back in biz.
Bob

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Since you use Avast...

by Willy May 9, 2013 11:19PM PDT

Provided you have the latest version of Avast, then it has the "updater feature". If that's running, allow it to check the PC status for any updates. If found, it will install those if "enabled" or display some action to take. The whole idea is your PC is up-to-dated as needed. That also should show *any* flash updates which seem to be common. I agree with much of the XP experiences many users have that over time, it slows down for whatever reason. At least if its a update issue it may not be so doomed by it all. It's also something that on the surface shows what's being asked as more often that not, it's a hidden task being done while you use the PC. Just my 2-cents...

tada -----Willy

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Since you use Avast...

by standeb May 11, 2013 12:04PM PDT

Hello Willy,

I use Avast and have had to uninstall it because of a problem it appeared to have caused with respect to Serif programs I use. I am using AVG for the moment but will go back to avast after the error is corrected. My computer is kept up to date but there was this update from avast that caused those program installers to become corrupt. I had to make sure to completely uninstall and re-install all serif programs.

However I am thankful for your two cents as you call it. Every bit of information is important to my learning and Willy I am learning.

Thanks again.

Standeb.

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More info...

by Willy May 11, 2013 12:35PM PDT

In regards to Avast, there is a AVAST remover pgm. from Avast that does a complete de-install. You may want to post on the Avast forum to see what they have to offer to your Serif pgms. problem. The last Avast free is ver. 8, just to let you know and that's very recent.

tada -----Willy

Windows XP SP3 Stop screen error problem.

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