Windows Legacy OS forum

General discussion

Windows XP sp3 install interrupted

by wenzelaj / May 16, 2008 12:49 PM PDT

While installing service pack 3 I left my anti virus software running. The Windows install stopped half way through and told me that it had not finished and the system might not run ok. Well, they were right. My Dell Inspiron 6000 laptop screen now turns black as soon as it starts up. I close the lid and open it up again and the screen comes on for a couple of seconds and then goes black again, i.e. the system is running ok but the display isn't. I ran Dell diagnostics and it tells me that I have a bad PBR.
I tried to boot from the XP disk which has SP2 but it won't do either.

What to do now? I can't even go into My Computer or anything of that sort since the screen keeps turning black. How can I repair the PBR?
Help!

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How about Safe Mode?
by Coryphaeus / May 16, 2008 10:43 PM PDT

Screen is black because the video drivers are corrupt or not installed. Boot to Safe Mode and do a System Restore to before you tried to upgrade. Then, if you're back to normal, turn EVERYTHING off and reinstall SP3.

If you're concerned about being infected with the AV off, just unplug your connection until SP3 is finished.

Wayne (IBM freak)

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SP3-troubles
by Danny Masincupp / May 17, 2008 12:53 PM PDT

Try safe mode as wayne said, if that does not work turn your computer off and restart, at restart hit F2 and go into startup-go to boot type, check to see how yours is set up to boot,More in likely it is set up to boot from harddrive-change it to boot from CD or disk and move it to the top selection to #1 and in sert your windows CD and reboot, you should be able to do a repair or install a freash copy,I left my anti-vires on the first time and it me a while to get it straight.GOOD Luck I hope you have a back up copy of your files????????????????Danny/Deltafox4----if it works -remember to change back to boot from harddrive-to#1

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I turned bitdefender off....
by nuttron / May 18, 2008 9:20 AM PDT
In reply to: SP3-troubles

But it took me a few tries to install the service pack ,i had to stay by the computer and then i had a warning message from bitdefender , even if it was turned off...hummmm..must be a safety measure but once i gave the ok for that warning message (windows writing to the registry)the servicepack installed properly....good luck

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