Try this forum link.
I'm having a problem getting WinXP to shut down. My system specs are: Windows XP w/SP2, 512meg ram, 1.8gHz P4 processor, ATI All-In-Wonder 9200 graphics card, Creative Labs SoundBlaster Audigy LS sound card.
I've read in several places about problems with XP locking up when it gets to the "Savind your settings" page, just before it shuts off, but my system doesn't even get that far! Here's what happens: I click on Start, Turn Off Computer, then Turn Off, then......Nothing! My desktop doesn't go away, no other screens come up, absolutely nothing happens! So I go thru the process again...and again...and again... my record so far is 14 attempts until it finally decided to shut down! This problem occurs roughly every other time I try to shut down, not every time! And all during this process, Ctrl-Alt-Del doesn't do anything, either.
This has been happening now for about 2 weeks.... I have not installed any new software for at least a month before this problem started, and I run ZoneAlarm Security Suite Anti-Virus, Ad-Aware, CCleaner, System Mechanic 5 utilities, and Windows utilities on a regular basis (lately, almost every day), so I'm fairly certain I don't have any bugs, trojans, viruses, etc. I have also disabled Terminal Services, but that didn't help. As I said, this problem just started about 2 weeks ago, and it's driving me bonkers! Anyone else run into this situation? And if so, how did you fix it? Any help will be greatly appreciated, thanks!