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Windows XP: Scanner/Camera Wizard Problems: Need help

by cssanju / October 21, 2009 4:29 AM PDT

When I open up the Scanner & Camera Wizard and click "next", it goes to the "Choose Scanning preference" screen, and on clicking preview I get an error message that says : An error occurred while setting scanner preferences. If the scanner is being used [which it isn't], wait for it to complete the task, and then try again."

I'm using Mustek scan Express A3 USB 1200 pro.I did installation & un installation of drivers many times but of no use. On restarting the PC the problem gets solved but will get struck midway as the preview screen will get hanged. i have 4gb ram & 160 GB harddisk in my PC and and i have connected my scanner directly from my pc USB

Please help, if at all possible

I appreciate your time. Thanks.

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