First of all, tell your husband 2 things:
1. Start reading about BACKUP (for all your "very important files") and start DOING it actually after I repaired your computer.
2. Get your creditcard ready and buy me another hard disk of the right type (IDE or SATA) and a size that works with the restore CD. And an external enclosure of the right type, please.
Then get the old disk out of the PC and into the enclosure and the new disk in the PC and do a clean install of XP from the restore CD. Afterwards, copy the needed files from the external disk. You'll find that disk to be useful for backups also.
My husband was on his computer in yahoo home page. He was holding his mouse over an ad. The computer suddenly crashed and restarted. My husband then got a sudden error message on his computer.
"One of the files containing the System's registry data had to be recovered by use of a log or alternate copy. The recovery was successful"
You could not get it to go away if you clicked ok. We restarted in manually because you were not able to get into start or any programs at all. I did get it to go away at one point but still could not get into any programs or start menu. I was trying to run an anti virus and also a clean up and fix of registry, but could not.
Did some research on internet and decided to do a windows repair installation. I also found not to go through the repair console. But to go through the other way that just replaces all files and re-installs windows into the same folder so not to lose any saved work or docs.
I did that and it is the one we installed before. But after starting this process it will go through until it is about 3/4 the way installing and the computer just stops. You can see the light is blank and nothing is going on. I left it at one point after trying it over and over and still the same results for many hours. When I came back it was still in the same place.
It will not complete in installation. But if you try to re-boot it just goes right back where it left off, even if the CD is taken out of the computer. I tried everything in safe mode and nothing happens but goes right back to re-starting the windows xp repair were it had stopped working and wants to continue.
What can I do. There seems to be no way to get out of this. And if I can with your help get out. I still can not click on anything on the desktop to fix this problem. My husband has some very important pictures and work that would be lost if we have to re-boot with a restore CD that you get with the computer, that can never be replaced or redone.
I did do a search and found there is a chance that the windows xp even though is the one we used to set up with may not work because of all the updates done since that time.
But even if I would of known that. I would not have been able to go in and remove all updates to do the repair. If that is the case what can I do now.
I would appreciate any help so much. It would mean so much to my husband to at least get in there long enough to save all of this very important info etc.