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windows xp reinstall problem on sony vaio

by patti / May 30, 2004 1:23 AM PDT

I can no longer reinstall my windows xp on my pc. this is what it tells me each time i have tried..."cannot normally execute the initial setting of partition information. this utility exits and your computer is rebooted". i don't recall changing any partition or anything last time i reinstalled it. so i don't know how to fix this or if i have a big problem i will no longer be able to restore my computer back to it's original state when i bought it. if anyone can help i would appreciate it. thx. patti

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Re:windows xp reinstall problem on sony vaio
by glb613 / May 30, 2004 1:52 AM PDT

Do you have a Windows XP CD with a valid product key? If not, did your computer come with a set of restore CDs? Or was that information located on the hard drive? If it was on the hard drive, did you make a set of restore CDs? If you didn't make a set of restore CDs, you may have to contact Sony and see if you can get a replacement set.

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Re:windows xp reinstall problem on sony vaio
by David Chan / May 30, 2004 1:56 AM PDT


I've recently worked on a Sony VAIO desktop and all it took was to boot with the Sony Recovery Disk 1 and select to do a destructive recovery which automaticall formats and recover the Sony to it's factory installed state.

If your HDD partitions have somehow gotten corrupt and the Sony Recovery Disks cannot perform the recovery process successfully you can try these two options:

1. Boot with a Win98SE Startup Disk (Download from and then delete all the partitions (for NTFS delete the non-dos partition). Then try rebooting with the Sony Recovery Disk and start over. Remember to change the boot sequence in the BIOS accordingly.

2. Try the Sony recovery procedure on another HDD or a new HDD and see if that works.

If it's still under warranty you could also call Sony for assistance?

Let us know how you make out.

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