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WINDOWS XP PHOENIXBIOS UTILITY SETUP CONFUSION

by ORTIZALBI / December 26, 2009 9:04 PM PST

HI, I'VE BEEN USING PC'S FOR YEARS, AND NEVER EXPERIENCED THIS NEW
WRINKLE. ALL OF A SUDDEN WHEN I POWER-UP THE COMPUTER, INSTEAD OF
WINXP BOOTING UP, A PAGE WITH PHOENIXBIOS SETUP UTILITY COMES UP.
I HAVE NO IDEA WHAT CAUSED THIS, AND I HAD TO EXPERIMENT TO FIGURE
OUT HOW TO GET OUT OF IT , AND BOOT UP. IT DOES THIS EVERY TIME I
TURN ON THE COMPUTER. CAN I GET THIS "THING" OFF MY BACK WITHOUT
GOING TO NIGHT SCHOOL FOR TRAINING. THANKS FOR HELPING, JIM D.

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First off . . .
by Coryphaeus / December 26, 2009 9:14 PM PST

Let's turn "Caps Lock" off.

You might try replacing the CMOS battery.

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lets turn "caps lock " off
by ORTIZALBI / December 26, 2009 9:24 PM PST
In reply to: First off . . .

SORRY THAT THE CAPS BOTHER YOU. WHEN MY NORMAL VISION RETURNS, I MAY
CONSIDER IT. TILL THEN THE CAPS STAY. THANKS

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Re: caps
by Kees Bakker / December 26, 2009 9:30 PM PST

It's considered shouting, unpolite and bad taste. Part of the 'netiquette'.

If you really need us to type in capitals so you can read our answers, please tell so explicitely. But remember that our vision is unimpaired, so when you type something for us, please don't use it.

Kees

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When the machine boots ...
by Kees Bakker / December 26, 2009 9:14 PM PST

it boots into the BIOS. Normally that does it thing and when it's ready it starts Windows XP. In your case, it finds something wrong and opens the setup screen so you can correct it.

Isn't there a message or an indication somewhere showing WHAT it thinks wrong? What screen does it show exactly, and what do you do to get out?

Kees

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beyond the capitals on...
by classycomputerchic / September 20, 2012 8:16 AM PDT

I have a new but used laptop. The previous owner says the hard drive needs to be repurchased. I have software to download onto it but like you I cannot get past the Phoenix Bios Setup. If I can upload the software, I'm ready to go!

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Years later.
by R. Proffitt Forum moderator / September 20, 2012 8:28 AM PDT

Your post sounds like you have never installed an OS before. Let's go with that. There is NEVER any "get past the the Phoenix Bios" issue. You boot the XP CD and install XP.

Then you install all the drivers, apps and updates.

Figure 4 hours to a week for most folk the first time. Plenty of web pages about this so I'll stop here.
Bob

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