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General discussion

Windows XP not recognizing flash drive

Feb 11, 2007 2:11PM PST

I am a Soldier serving in Iraq, trying to help my stepson back home with a computer problem. He has a Viking Interworks 512 MB USB 2.0 Flash Drive. His computer at work (running Windows XP) does not recognize it and always goes to the download wizard to look for drivers. It does work properly on a different computer, and he has tested all of the USB ports on the problem computer, and they all work. In the past when plugging a USB 2.0 device into a USB 1.0 port, I have seen a pop-up window come up that says it can run faster, but it still works. Any advice or suggestions would be greatly appreciated.
Thanks.

Discussion is locked

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(NT) Install the latest motherboard drivers in problem computer
Feb 11, 2007 2:26PM PST
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Also...
Feb 11, 2007 2:28PM PST

...make sure the problem computer's XP is SP2 and fully updated.