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windows xp installation

by jerry11960 / December 9, 2008 1:43 AM PST

I have a dell 4700, about 4 years old,and I'm retoring windows xp with the original installation cd. when I run the cd it will make it through the first few steps. I click on xp install, then I say yes to the agreement, then I put in the key numbers, then it will copy files to the computer. then it wants to restart,but it sops there and goes back into the old windows. but right after it boots if I click on xp setup, it goes into a black screen with a small 1/2 inch line flashing in the very top left corner of the screen and stays there forever, or untill I shut the machine off,why is it not following through with nthe setup?

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Dell tells
by R. Proffitt Forum moderator / December 9, 2008 3:16 AM PST

Me to unplug USB cords and such. But you can try that and tell what lead you to install the OS. Why it matters is you may have a machine that crashed due to some hardware issue and you thought reloading the OS would fix it. The full story can help.

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pc will copy the restore cd files but will not install
by jerry11960 / December 9, 2008 9:44 AM PST
In reply to: Dell tells

Hi, thanks for replying. No the computer didnt crash. I have already restored it last week, but before I could get it protected I got zapped by Spyware Guard 2008.It has completly taken over. Ived tried a couple of spyware sofware, but cant seem to get rid of it. Like I said , the installation cd will go as far as copying the files, but instead of installing after that, the computer restarts and goes back to the start . It will not read the installation stage. How can I manually get it to read the cd and follow through with the installation.

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Here's my thought on that.
by R. Proffitt Forum moderator / December 9, 2008 10:04 AM PST

It's possible XP is not formatting the drive along the way and trying to save bits and pieces of the old install. That malware is still there.

Try this. Look at step 5 and 6 at where we can remove that partition, create a new one and XP will format it fresh for us.

What do you think?

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zero fill
by CascaLonginus / December 10, 2008 6:38 PM PST

zero fill your hd, never just reformat, see hd manufacturer web site.

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