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Windows XP dropping Video Drivers.

by pd2care / June 23, 2010 1:24 AM PDT

I'm having an issue with a Video card driver in Windows XP Pro. I recently did a repair install on the computer because the internal video adapter went corrupt and was causing a BSoD. It took awhile to finally get past that part on the repair install of Windows and I installed a new video card in the computer to use as the default video card. The video card that was installed was an ATI Radeon 7500.

Once Windows came back up it would have a yellow mark by the video card in the Device Manager. I ran the update from the ATI website that corresponded to the Video and it said everything installed correctly, but when I restarted the computer it still had a yellow mark by the video card and it was saying that it couldn't start this driver or that it was corrupt.

The only way I can get it to work is if I uninstall the driver and then have windows scan for a hardware change and re-install the driver through windows. Once it is done everything works fine, there is no yellow mark by the video card in the Device Manager.

Once I restart the computer though, it reverts back to how it was before, stating that the driver is corrupt or it can't start the driver.

It is driving me nuts any help would be appreciated.
Thank You

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And Did You Disable The Onboard Video Card Driver?
by Grif Thomas Forum moderator / June 23, 2010 3:03 AM PDT

It may be attempting to load both cards so you'll need to disable the onboard card in Device Manager.. And it's also possible you need to update the driver on the new card to the newest version.

Open Device Manager, then click on the + sign next to "Display Adapters", then RIGHT click on the onboard card's device name, choose "Properties". At the bottom of the page, in the "Device Usage" line, use the drop-down arrow to select "Do not use this device (disable)", then "Apply" and OK your way out..

Once that's done, download and install the latest driver for your ATI card.

Restarting the computer should allow the new card to be recognized as the only graphics card.

Hope this helps.


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Yeah I disabled it.
by pd2care / June 23, 2010 3:08 AM PDT

I disabled the onboard one before I tried installing the new video card driver from ATI. It still drops the video card when Windows Reboots.


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Then The Card's Not Being Recognized Correctly
by Grif Thomas Forum moderator / June 23, 2010 6:44 AM PDT
In reply to: Yeah I disabled it.

Fixes could be a simple as installing the latest motherboard/chipset driver for your computer. (Give it a try first.)

Or as problematic as a bad PCI/PCI-Ex slot or bad graphics card. If the card is a PCI card, try swapping it to a different slot.. If it's a PCI-Ex slot, then you may not have a second slot to try..

Hope this helps.


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Tried the chipset.
by pd2care / July 9, 2010 1:54 AM PDT

I tried updating the chipset from the Dell website and it didn't work either. I went and checked out the Intel Website as well and it looked like the only driver update they had was for the graphics card.

I haven't tried switching the PCI slots yet but that is the next thing I am going to try.

I was wondering if there was anything else you could think of that could be causing this.


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