Windows Legacy OS forum

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windows xp compatibility wizard

by bptbeard / April 8, 2006 10:36 PM PDT

I recently installed a new hard drive (C) along with windows xp. I have kept my old hard drive (F) with windows me because of it's much larger storage capacity. When I right-click on some of the programs, ie; microsoft office 97 and others, in the F drive and access properties there is not a compatable tab avaliable. I have tried transfering microsoft office to my C drive which was sucessfull but, I have to click on each individule file (word, excel, power point) instead of just the microsoft office folder. Also most of the tools do not work, ie;spell check. Any assistance would be greatly appreciated. Larry

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Office 97 has a common failure with spell check.
by R. Proffitt Forum moderator / April 8, 2006 10:54 PM PDT

It's a common failure and I've watched people try many things to fix it. But I offer only one observation.

Office 97 is not very compatible with XP and all features may not work.

From memory the compatibility tab vanishes if the program was not installed or is on a CD. KB article 301911 writes "Note The Compatibility tab is only available for programs that are installed on your hard disk."

I think the big clue was you didn't "install" but "transferred."

Bob

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compatibility wizard
by bptbeard / April 9, 2006 1:12 AM PDT

The program is installed and I have tried both drives stil with no joy. Thanks for the quick response. Larry

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This is a known problem application.
by R. Proffitt Forum moderator / April 9, 2006 1:26 AM PDT
In reply to: compatibility wizard

The issue is widely discussed, but the clue you tried to copy or transfer the application from the old drive is what may have caused it to become corrupt. While I feel that this application is partially broken on XP, it's your choice to pursue the usual fixes. Which are:

1. Uninstall Office 97 and then dive into the registry to remove it's odd registry entries (there may or may not be tools to do this.)

2. Once it's all clean from all drives, then perform a proper install from the Microsoft supplied CD. Copies are a bad idea.

Hopefully the feature will now work, but I'm reading that success is sporadic.

No fix is planned by Microsoft.

Bob

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compatibility wizard
by bptbeard / April 9, 2006 6:10 AM PDT

Hi, I have decided to uninstall and buy a new office program, Thanks Much. Larry

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In the meantime, Word, Excel 97 do "work" and
by R. Proffitt Forum moderator / April 9, 2006 6:47 AM PDT
In reply to: compatibility wizard
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Most will install a program....
by Michael Geist / April 8, 2006 10:56 PM PDT

to a new hard drive to gain functionality rather then transfer. Try this method and then update 97 to it's latest Service Pack.

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compatibility wizard
by bptbeard / April 9, 2006 6:13 AM PDT

Hi Michael, I received your response but, the bidy of the message did not print. Is this a common problem on cnet? Please resend. Larry

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