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Windows Legacy OS forum

General discussion

windows xp

by ragnor / September 29, 2005 5:00 PM PDT

I have a dell comp and had it for quite some time.. .unfortunately some time down the line we moved and mom accidently threw away my xp restore discs and I have no way to format my drive due to the fact I do not have the xp disc to put back on my comp. I am sure I have a virus of some kind as my comp is real slow. my mom refuses to replace my discs and I don't know what to do... can anyone help me or tell me where I can get the xp operating discs.. be it download. PLEASE

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Get back to the shop or Dell.....
by Papa Echo / September 29, 2005 6:12 PM PDT
In reply to: windows xp

....if you have documentary evidence that you are the owner, Dell should be able to replace the recovery discs with a minimal cost. The shop where you bought the computer may have copies of the discs for just a time as you are now in, or help procure them for you.

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Good Advice
by trublubush / September 29, 2005 7:12 PM PDT
In reply to: windows xp

I would recommend the same thing as Papa. If your PC is still under warranty and you have the store receipt, they might even replace the discs free. If not, you could buy an XP upgrade disc and use the system repair option which restores your system files. Make sure to take note of your computer's laser imprint XP identification Key. This label is usually affixed to the side or back of a desktop tower and on the bottom of a laptop. Happy

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Call Dell
by glb613 / September 29, 2005 7:37 PM PDT
In reply to: windows xp

You have a service tag number that will allow them to track your computer. They may not replace them free of charge but, it may be cheaper than buying a new XP CD.

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I am sure I have a virus...
by eddie11013 / September 30, 2005 1:41 AM PDT
In reply to: windows xp

While you pursue an XP disc, maybe you can try and fix the virus/spyware issue, for free. A forum member made up the following list:http://reviews.cnet.com/5208-7813-0.html?forumID=32&threadID=114259&messageID=1301091
I personally have Adaware, Spybot, MASB,Spyware Blaster and AVG7 and I am on a Win XP SP2 machine. Have been trouble free for quite some time now and usually install these free products on family and friends computers and these free programs are able to get rid of all virus/spyware that has been found on their computers.
Good Luck
Eddie

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