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General discussion

Windows Vista update/shutdown loop

by johngowers-21059802192714544099827911054382 Jul 5, 2009 10:41PM PDT

When booting up Vista home basic on my Dell Inspiron 1520 laptop a screen message appears

CONFIGURING UPDATES 3 OF 3 -0% COMPLETE
DO NOT TURN OFF YOUR COMPUTER

After a few minutes the screen message changes to

SHUTTING DOWN

The laptop then restarts and the whole cycle repeats itself.

I have tried inserting the operating software disc and Dell driver disc but they do not interupt the loop.

I have removed the battery for 24 hours with no effect when restarting.

Anyone got any ideas?

Discussion is locked

1 Posts

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Microsoft writes about this.

by r. proffitt Forum moderator Jul 5, 2009 11:06PM PDT

http://support.microsoft.com/kb/949358

But you tried the Vista dvd but I didn't read where you set the machine's bios to boot from dvd. And remember as machines age I see them lose boot capability from cd/dvd so when that happens we slip in a new drive after we cleaned the lens.
Bob

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