Windows Vista forum


Windows Vista Safe mode on Windows Vista computer.

by mopscare42 / March 20, 2016 4:36 PM PDT

My son was having problems with his Dell XPS 435T computer where it would hangup and just freeze.
Went there to look at it and went into safe mode to see If I could see anything. After about 30 seconds it froze up in safe mode just like it did starting it in Windows. Tried that 3 times.
Messed with that for a few minutes and decided to use Safe mode with networking, no more hangups or freezes?.
Was able to do a system restore, which didn't help the problem he was having, but did give me time to backup up all their pictures, files and Quicken files on a thumb drive. (They don't believe in backing up things) I think that just changed.
I still can't figure out the problem, but it like something running in the background causing the problem.
The computer has a i7 processor. When I go into task manager, performance, 2 of the 8 processor threads are are jumping up to 60 to 100% setting idle.
Two questions. 1 why does things work (somewhat) in safe mode with networking, but not just safe mode.
2 any suggestions on what to look for on the freeze and hangups and what to look for on the high CPU usage setting at idle.
Any ideas would be very much appreciated.
Thank you.

Discussion is locked
You are posting a reply to: Windows Vista Safe mode on Windows Vista computer.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Windows Vista Safe mode on Windows Vista computer.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Tell me about the maintenance.
by R. Proffitt Forum moderator / March 20, 2016 5:28 PM PDT

Did you keep up with the canned air routine? (laptop monthly, desktop every few months)

And Vista PCs are pretty old. So old the heatsink compound could be dry and cracked. Did you replace it recently?

Collapse -
Thanks for the reply Bob
by WayneF1938 / March 20, 2016 6:03 PM PDT

The computer was cleaned out with canned air about 2 months ago.
Haven't put new paste on the processor yet. That is a great idea.
Is arctic Silver still a good paste?
What do you think about the safe mode freezing up, but not safe mode with networking?
Beings I have all their important stuff on thumb drives, I am thinking about putting in a SSD with a clean install of Windows 7 or 10. They both hate Windows 8 and 8.1.
I read somewhere Windows 7 will be supported until 2020.
The computer is a really good one, but know it's getting a little old.

Collapse -
The discussion about paste is legendary.
by R. Proffitt Forum moderator / March 20, 2016 7:17 PM PDT

Yes, that's fine stuff.

I've seen odd things like that. It really doesn't tell me what to do so I do the usual million mile work and see if that helps. During the work all cables, cards, RAM and such are removed and reinserted to give the contacts a little scrub.

Folk run XP still. It still runs without support.

Collapse -
Thanks again.
by mopscare42 / March 20, 2016 9:18 PM PDT

I ordered the Arctic Silver 5 and it will be here Wednesday.
I have used alcohol, before to clean the old paste off with no problems so guess I will do the same, unless you have a better suggestion.
My daughter-in-law is bringing the computer over tomorrow evening so I will have plenty of time to look things over and clean everything up.
I know what you mean about strange things that happen without knowing how or why.
Have a great evening.

Collapse -
Sounds like a plan.
by R. Proffitt Forum moderator / March 20, 2016 10:07 PM PDT
In reply to: Thanks again.

If that does not straighten it out, it could be getting too old. But this work has helped many a PC.

Collapse -
Other problems?
by mopscare42 / March 23, 2016 6:21 PM PDT
In reply to: Sounds like a plan.

Putting new paste on the processor brought the temps down, but still had the hangup problem.
I ended up doing a system recovery to out of box condition in the safe mode which cured the hangup problem, but still have problems with it.
For some reason when I download a program, file or whatever with Firefox, I can go into downloads and find what I have downloaded, but am unable to open it?
Tried many things with the same results.
Everything else seems to be working so will also go into the browser thread and post it there to see if anyone has any ideas.
I agree with what you said about it just may be too old.

Collapse -
run chkdsk /f /r
by James Denison / March 23, 2016 6:30 PM PDT
In reply to: Other problems?

the hard drive may have some bad sectors or failing sectors on it.

Collapse -
Thanks James.
by mopscare42 / March 23, 2016 7:05 PM PDT
In reply to: run chkdsk /f /r

Will give that a try.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?