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General discussion

Windows Vista, Limewire, and CD/DVD drive problem???

by katzmusik Apr 7, 2007 12:25AM PDT

I bought a new Toshiba Satellite A135-S4467 about 2 weeks ago. It has been running great, I've gotten used to Vista and am really liking it, absolutely LOVE the CD/DVD burner. That being said, I've been carefully downloading programs and software that I normally use (Quicken, Photoshop, etc.) and I installed Limewire Basic because I'm a music nut and I'm permanently attached to my iPod.

Everything was going just fine until two days ago, out of the blue, my CD/DVD drive disappeared from "My Computer" and I got a message in device manager telling me the device could not start. I tried updating drivers, uninstalling and rebooting, looking for solutions online and found nothing except that this device doesn't NEED drivers - it's supposed to be supported by Windows automatically. Even tech support at Toshiba was at a loss for words. I finally backed everything up and did a complete system restore, and the drive reappeared and is working just fine...but now I'm paranoid about downloading Limewire in case it happens again. I have everything backed up on an external drive, but I really don't want to have to do another system restore.

Has anyone else has this problem? Is it common for brand new drives to quit working like that? The drive is a TSSTcorp CD/DVDW TS-L632D ATA Device. I am thinking seriously about buying an external burner (with lightscribe, why not?) just in case...but I would love to know if this is a common problem with Limewire and Vista.

Thanks for your help!

Kate

Discussion is locked

61 - 90 of 109 Posts
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Make your own NEW post.
by r. proffitt Forum moderator Sep 13, 2008 11:17AM PDT

If the above didn't work, make a proper post (see words in red) or just call your machine's maker and have them fix it.
Bob

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nice
by pamato Oct 27, 2008 1:53AM PDT

Nicely done - this did the trick for me as well. Thanks much

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TSSTcorp CD/DVDW TSL632D ATA DEVICE
by boxerowner23 Nov 10, 2008 3:37PM PST

just wanted to say "thank you" for your brilliant answer to fix problem!

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TS-L632D
by suebri Jan 19, 2009 8:10AM PST

Thank you very much. I have been trying to get this CD/DVDW working for a month and could find no help but you got it done.
Thanks again.
Sue

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dissapearing CD/DVD drive TS-L632D ATA Device
by Debwes Apr 19, 2008 2:32AM PDT

My drive also disappeared. My laptop is a Acer Aspire 5630 and has VISTA Home Preimum os. I tried to delete the upper and lower filters as advised but it didn't have a upper and lower filter. Is there any other suggestions?

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1. Don't bury you post here.
by r. proffitt Forum moderator Apr 19, 2008 3:10AM PDT

2. Boot safe mode, uninstall all CD/DVD drives in the device manager, exit, reboot and hope.

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TSSTcorp DVD +-RW TS-L632D
by saralskeen Mar 19, 2009 2:52PM PDT

doesn't work uninstalling....

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TSSTcorp CD/DVDW TS-L632D ATA Device disappearing
by Debwes Apr 19, 2008 7:15AM PDT

What do you do if the registry doesn't have any filters?

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1. Don't bury you post here. - New!
by r. proffitt Forum moderator Apr 19, 2008 7:51AM PDT

2. Boot safe mode, uninstall all CD/DVD drives in the device manager, exit, reboot and hope.

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THANKS!!!
by adkiller2k7 Jun 21, 2008 10:01PM PDT

It appears that Nero did it, there was only a LowerFilters key so i deleted and rebooted and my cd drive came back to life!!! even the cd burner and dvd burner still works!!! YAY!

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TS-L632D
by cckleins Sep 28, 2008 2:05AM PDT

Thanks for the fix. We spent about 6 hours trying everything else found on forums. The hammer approach was next! Desperation overcame fear, and we decided to try the registry fix, and lo and behold, the world didn't end...and we have the CD/DVD drive back. Thanks...your directions were simple and successful. Gratefully...the K's

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In reply to Solution... by shep_uk
by lasco1108 Jan 25, 2009 6:29AM PST

Thank you so much I tried your solution and it worked. Mine was a Dell computer sold with a DVD drive and Windows Vista. The drive was not compatible with Vista but Dell Tech Support never told me that. They wanted me to pay for their Tech Support to help me (they instucted me on regedit) every time I wanted to use my DVD drive.

You are brilliant...

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TSSTcorp DVD +-RW TS-L632D ATA Device
by saralskeen Mar 13, 2009 4:08PM PDT

well, I did get the same info from a tech.. it worked for a long while and now again not burning.. acts like it is then the disc is empty.. so NOW there are no upper or lower filters... SO NOW WHAT???????????
HELP!!!

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Better search words.
by r. proffitt Forum moderator Mar 14, 2009 1:38AM PDT
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my CD/DVD will nor burn
by saralskeen Mar 14, 2009 4:12AM PDT

uhmmm okay.. well this didnt make it work?
I have researched until I'm Blue in the face! Stupid. All I want to for this crap to work.I have tried every thing and I have a feeling I am making it worse.

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cd/dvd burner
by saralskeen Mar 22, 2009 1:41PM PDT

Already did this a month ago!!! which fixed it.. now not working again and now I have NO filters to delete!!!????

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Thank you sir
by venu9955 May 19, 2009 3:52AM PDT

Hi,
I am very thankful to u for posting the solution. It has helped me to find the solution to use the Magicjack.
Thanks,
Venu 9955

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Wow!
by Wyldcat1969 Sep 2, 2009 2:51PM PDT

I noticed last week that my fiances CD/DVD-ROM drive wasn't working, due to a registry problem. This week (without yet fixing her CD/DVD drive, I was trying to install MagicJack, and had an installation problem exactly like the CD/DVD drive. I tried your fix, and WOW! Both drives are back. Thank you, thank you, THANK YOU!

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TSST corp CD/DVDW TS-H652D ATA Device won't autorun
by SandyM54 Feb 25, 2010 3:37AM PST

I have Windows Vista on an e machines tower purchased from a now defunct company. Auto run will not run the CD\DVD device. The light blinks, the device whirs. Tried to download drivers, my machine messaged they were up to date. I do have itunes on, but never use it.
My virus program detects nothing. Is this a WinVista problem? Is there a patch? Not a tech, so thanks in advance for your help.

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cd/dvd problem
by TURBO5679 Mar 20, 2010 5:46AM PDT

This solution worked great-thank you for the fantastic information.cd/dvd drive re-appeared and is working fine. If anyone has this problem-use it, it works!!!!!

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keyboard & mouse problem
by justie96 Mar 30, 2010 3:07AM PDT

I used your solution and it worked but now my keyboard and mouse stopped working. i have windows XP

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My hero!
by wwws56a Jun 22, 2010 4:54AM PDT

I was going crazy trying to figure out what happened.
I had just removed PhotoShop 4 from my installed programs and after a restart, attempted to use my MagicJack, it no longer worked. I went into my computer and found that it and my cd drive were no longer there.
You fix was on the money, I found that I only had LowerFilters. I removed the statement and after a restart everything was back.
Thank You for posting this fix.

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Windows Vista, Norton 360, and CD/DVD problem
by ebistas Nov 24, 2007 8:23AM PST

I had the exact same problem problem quote at the beginning of this thread when I installed Norton 360. My CD/DVD drive .. poof! gone! I never had any problems with Norton 360 in the past; sounds like a compatibility with Vista issue, cannot find any references to it on Symantec's website though

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acer 9300
by stalyvegas1 Nov 24, 2007 9:38AM PST

bought my laptop from pc world in april and only used it for games and downloading some music, did not know i had the problem till i tried to put in a dvd movie a couple of months ago got on to pc wrld who told me to do the regedit and delete upper and lower filters still did not work, i have had nero norton and limewire on my system that did not work properly so i took them of, norton i believe is embedded into vista by arrangement, i decided to reinstall my software and now nothing will format and write with my tsstcorp cd/dvdw ts-l632d ata device dvd writer, can any one help

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Got My DVD Burner to work
by jrizor Nov 24, 2007 11:45AM PST

I realized what was wrong, as I have Vista home premium. When you burn a dvd it gives you two options to burn to dvd, live, or mastered. The Dvd in question that didn't respond I used mastered, and I shouldn't. I should of used live! As Mastered is for previous windows versions before xp as they say. Live is for windows xp and vista. Why they give you this option when you burn dvd's while using vista is beyond me. But luckly I had most of my pictures also burned to cd's where it doesn't give you this question, and so now I can get my dvd's to work. I burned them to a dvd and used live, and it works, no problem.

This is what I did wrong, and then I found this website to explain it more to me try this for those that have their dvd's not respond. Take a look at this website
http://windowshelp.microsoft.com/Windows/en-US/Help/2af64e60-60aa-4d79-ab6c-3a5db5806cbe1033.mspx


My DVD burner was always there, and wasn't missing however. Also it was working with games dvd's and when you go to burn a dvd to it. Just not after.

Hope this helps someone!

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dvd
by stalyvegas1 Nov 24, 2007 6:17PM PST

cant even get my writer to format a disc it just crashes or go through the motions and says cant complete format, never mind live format

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problem not resolved
by jkdwanderer Dec 2, 2007 8:36AM PST

i too have a TSSTcorp CD/DVDW TS-L632D ATA drive in a Samsung R70 laptop on Windows Vista. I tried the registry edit but it had no effect. Ever since installing Itunes no disks are recognised or run. deivce manager says
This device cannot start. (Code 10)
about my disk drive, please help!

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CODE 10. What I used in google.com
by r. proffitt Forum moderator Dec 2, 2007 9:27AM PST

I researched about this:

REMOVE UPPERFILTERS VISTA

"That is all"

Bob

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worked!
by jkdwanderer Dec 2, 2007 10:13AM PST

BRILLIANT, deleting the upper filter worked as treat. i had tried the edits to no avail and that seems to work, disc drive working again, no more driver issues. However, i want to reinstall itunes and get that AND the disc drvie working. can i reinstall it and then do the upperfilter trick again? cheers!

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Also LOWERFILTERS
by r. proffitt Forum moderator Dec 3, 2007 12:39AM PST

If you researched using the words I supplied they usually remove both.

As to predicting your success I'm going out on the shaky limb and write "Yes."

Bob

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