Windows Vista, Limewire, and CD/DVD drive problem???

Any CD with Restore CD, Recovery CD, System CD (see a pattern) there is a chance we will lose the owner's files.

We must secure those before most if not all OS repairs.

Bob

3 weeks ago I bought a new Acer Aspire 9300/7000 laptop with Vista Home Edition preloaded. Took several hours loading all my software, all legal & unit worked fine for several days. Nothing to do with Limewire or Ipods. While running a function (can't remember which one) computer seemed to lock up so cleared via power switch. On startup my drive,CD/DVDW TS-L632D ATA Device, disappeared, code 039 error. Ended up restoring the whole system & it was OK. Loaded up all my software again, many hours, then tried to use the NTI Backup NOW! 4.7 package to backup my files & system, system locked up again. On start up I lost the CD/DVD drive?????

Same happened to me, and I just installed iTunes. I uninstalled iTunes, and the problem was gone. Had no need to repair or reinstall the driver again. Working properly again.

Ok thanks for the tip but I just rolled back the registry and that seemed to work

Yes but now your iTunes (or Roxio or Limewire or Nero) software will no longer work. This is the quandry here ... if you edit the registry to remove the keys then the CD/DVD drives will work but the burning software will not. If you reinstall the burning software it will probably replace the registry settings and knock out your drives again. As far as I can see you can choose between one problem or the other. I'd wager that this is intentional by Microsoft to cause problems with 3rd party burning programs (I could never get Nero to work with Vista) and get people to abandon them in favor of Microsoft media player.

I tried the delete the registry plan on my home desktop and it worked. I now have the same problem on a laptop. I am a novice here but rolling back the registry sounds better than deleting the registry. How do you do that? I opened the upper and lower filter files but what in there doesn't make any sense to me.

how do you roll back the registry?

I agree that this registry edit fixes the problem of retrieving the optical drive in Windows but then your third party software dosen't work. So you have to reinstall the third party software and then the drive disappears again. It's a catch 22. The third party software filters may not be defective or corrupt, it appears to be a Windows compatibility problem. I know that if you go to any Windows XP or Windows Vista forum and search for "CD drive disappears" the same problem has been going on for years with all different third party software from Apple iTunes, Roxio, Nero Burning Rom and no doubt others. It is very unlikely that all these third party drivers and filters are defective or corrupt. Microsoft has not fixed this compatibility problem because most people are just happy to get their drive back after the registry fix and do not complain about it. The Windows compatibility problem is still there when a third party recording software is installed. Microsoft should fix this problem once and for all by update their drivers and filters to work with other software.

I ran into the same problem after installing the HP printer drivers on my HP 6000T laptop. After changing the registry try to install the printer again same thing happened. Its all compatibility issue make sure whatever you are trying to install is compatible with vista or not if not then you have to face the same issue again and again. You better install the update drivers/software.
Welcome to Microsoft world.

Dude - you rock! May much good karma come your way. Thank you!!!!!

I tried the regedit fix as some say within my computer, as I am running Vista Home Premium, and deleting the upper value, lower value does not appear as I can see.

I can get my dvd to work reading games dvd's and my DVD for windows vista home premium. But I cannot get it to read a DVD that was all ready burned with a lot of pictures and videos on it, as well as other all ready burnt dvd. It doesn't even like to read cd's that have been all ready burnt.

When I type regedit and follow the instructions to it, I get this with 0000 and 0001 underneath it.

Hi. Every time I'd have to reboot my HP a6200n PC because of another Norton download, I'd loose my DVD/CD disk drives. I went through several fixes with both HP and Norton with each on-line session lasting an hour or more. My fix of choice and one I learned to do for myself, was to roll back several days by hitting F8 during bootup.

Well, after this last failure on Dec.2, rolling back didn't seem to work as my drives were still missing. I came across this register filter fix and it works brilliantly. I no longer fear Norton download restarts, but since my Norton subscription is due to expire soon, I'm going to drop Norton's bad, bad turkey for the Microsoft anti-virus software - probably today. I figure and I hope that MS knows what they are doing when it comes to interfacing with their criminally-bad turkey known to all haters of MS as "Vista Home Premium."

Isn't that ironic - buying more MS crap just to work with their earlier crap? They own the world and there is no regulating their monopoly, so what are we "little people" to do?

Never, never had any problems with XP and I pity the poor people less PC savvy than me who are going to have to go through the hours and hours of fixes I've had to. What a mean trick MS has pulled on us!!

I will keep this fix handy for my friends that may have Vista problems and thanks very much for it.

i found regedit and the Local Machine... but i cannot find "upperfilters" or "lowerfilters". what folder is that in??

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Hope this helps.

Grif

gRIF,
under the Local_Machines.. Folder in regedit is listed tons of sub-folders but not upper and lower filters.

examples of listed subfolders are:

BCD000000000
COMPONENTS
HARDWARE
SAM
SECURITY
SOFTWARE
SYSTEM

but i cannot find the upper and lower filters... im sorry can someone please explain why i can't find them maybe?

thank you!!!

I have been following the problem with the disappearing of the CD/DVDW Drive. I have already gone into the Registry and deleted the Upper and Lower filters. Now I once again do not have the use of my CD/DVDW drive at all. It has disappeared again.

I have an Acer 9410Z Laptop
OS - Windows Vista Home Premium
CD/DVDW drive is a TSSTCorp CD/DVDW TS-L632D

My Laptop is also out of waranty so calling Acer costs lots
I have tried to uninstall Itunes, but still no luck.
Any other suggestions

Thanks
2lonewolfs

I did not redelete the registry entries because they were already gone and I could not find anything else that is causing the problem. I still do not have the use of my CD\DVD drive.

any suggestions.

2lonewolfs

Try to boot any bootable CD. Don't do anything else but boot. Do not reinstall the OS or any OS. Just testing...

Brilliant answer to fix problem!

(Name of Driver) TSSTcorp CD/DVDW-TSl632D ATA Device

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11

Hey, cmemusicpro, I thought I was going to have to use my computer as an anchor. I actually was thinking I was going to have to buy a new one.

All the info on fixing the missing cd/dvd worked like a charm. I suggest to any of those folks out there with a code 10 to read post
49. Saved me some tacos.

All right man a personal question all though everyone will read it so I guess it is a public question. What kind of music do you play? As one musician to another I just was curious.

Thanks again
two horse music

It's woorking. I get back my Drive. Thanks alot.

Brilliant. I have been banging my head against the wall all day trying to resolve this problem with my Dell XPS-M1710, and a simple Google search (gawd, I love Google!) brought me here. Deleting those keys did the trick.

There are no codes there to delete now what do I do Help please