If the machines ethernet is dead, have it fixed.
I've had this issue a few times over the last 2 weeks, only with brand spanking new PC's. One was from HP, other was from Acer hence I'm kind of stumped.
What's happening is that the PC's are able to grab an IP address with the Ethernet/LAN connection without any issues but are completely unable to ping or send out or receive any network traffic at all. We've basically tried everything that we can think of and are unable to get the connection working. They've all all the correct information (IP, DNS, gateway, etc.) with the firewalls all disabled.
I tried plugging a USB connection straight into the cable modem and presto, it works without any problems at all. My issue is that I really can't be using a USB connection because at some point I plan on having these plugged into a router and need the Ethernet.
Lastly, I had 2 PC's running XP that where working just fine direct to the cable modem before this.
Does anyone have any suggestions at all how to get the Ethernet working for this PC's?