Windows 7 forum


Windows updates won't install

by john_mcd / May 27, 2011 12:48 AM PDT

I have updates waiting to install. When I choose to install I get the "preparing to install" screen, but nothing happens after that. Could someone help?

Discussion is locked
You are posting a reply to: Windows updates won't install
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Windows updates won't install
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Me too!
by R. Proffitt Forum moderator / May 27, 2011 12:53 AM PDT

When this happens I let Microsoft try again. Usually in a week or more they re-issue the patches and get it working.

Remember you didn't post which patch or any detail that tells me it's not the usual.

Collapse -
by john_mcd / May 27, 2011 3:09 AM PDT
In reply to: Me too!

I found the Windows update troubleshooter and that seems to have fixed the problem.

Thanks for replying to my post

Collapse -
what happens if the update troubleshooter won't load?
by jkisner / August 28, 2011 1:50 PM PDT
In reply to: Me too!
this has been driving me nuts for a year, and the MS IT guy wasn't useful at all
Collapse -
When that happens.
by R. Proffitt Forum moderator / August 29, 2011 2:45 AM PDT

I know to set the Internet Explorer as the default browser as well as begin the hunt for malware.

Grif notes that at 7726-6132_102-5098912.html?tag=posts;msg5099421

But your post notes the MS IT guy. In business places they often lock down machines to not accept patches. Some IT guys do not tell folk why they did that and will use the "I dunno" response to avoid revealing the policy.

Collapse -
(NT) thank you, checking the link out
by jkisner / August 29, 2011 10:40 AM PDT
In reply to: When that happens.
Popular Forums
Computer Help 51,912 discussions
Computer Newbies 10,498 discussions
Laptops 20,411 discussions
Security 30,882 discussions
TVs & Home Theaters 21,253 discussions
Windows 10 1,672 discussions
Phones 16,494 discussions
Windows 7 7,855 discussions
Networking & Wireless 15,504 discussions


iPhone 8: Everything we know so far

This is all the iPhone 8 reports and rumors in one place. From a 5.8-inch OLED display, reports of wireless charging and even a 3D scanner for facial recognition, it's all here.