Windows Update will not scan

by Sandiemay Apr 5, 2005 3:08AM PDT

Hi, I used system recovery to recover my computer in its original condition a couple months ago because there were some other problems going on with it, and just felt starting fresh was the best way to go. Since then Windows Update will do nothing, it shows no history, will not scan so I show no critcle updates, this is concerning. Also my HP Update software dosen't even open, when I click on HP Center I recieve window stating " C\WINDOWS\pi1.exe is not valid Win 32 application". At first I thought I deleted something adware or spybot found related to updating these products. After reinstall I was able to do 1 scan and download at WU but it took me hours to do this, turned out I needed to download, update software, I think, then nothing since. I've read and read nearly everyday anything I can for a fix but nothing. I run Windows XP SP1,
Internet Explorer v6.00 SP1. I've shut down popup blockers, all my anti virus tools are updated and pc is clean, runs great actually. Do you think I should reinstall XP, if so how to start? Any ideas would be appreciated. Thanks

Discussion is locked

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Sandiemay

by roddy32 Apr 5, 2005 3:12AM PDT

See if this Microsoft link helps. There are 5 pages, 20 on a page for Windows Updates problems.
http://support.microsoft.com/search/default.aspx?catalog=LCID%3D1033&query=%22windows+update%22

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Windows update will not scan

by Sandiemay Apr 9, 2005 12:43PM PDT

Thanks roddy32, I've read this w/ not much help because I do not get an error window w/ number. Update tabs are greyed out and all I get is :
Checking for the latest version of the Windows Update software...

Depending on your connection speed, this might take a minute. During this time, you may receive one or more security warnings. Review each security warning to ensure that the content is signed by Microsoft, and then click Install or Yes to install the software.
.....and nothing more. I am flustered, pc is clean and has no problems but no windows updates for about 2 months. Well thanks again.

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Did you go through all

by roddy32 Apr 9, 2005 1:38PM PDT

5 pages on that link? There are 20 possiblities on each page and 5 pages which is 100 different problems. There should be something there that can help you.

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SP2 updates

by jellswo Apr 9, 2005 4:09PM PDT

Sandie,
I pulled this Microsoft's support pages. I have a copy of XP Pro on my laptop, but am unable to get XP activated on my desktop using the same XP Pro setup CD. I highly recommend you backup your registry first before going on.
Click Start > Run, and type in regedit and press <enter>.
From the Registry File menu, select export and make a backup copy of your registry and save it to your desktop in case this doesn't work for you.
1. Run regedit and go to: HKey_Local_Machine\Software\Microsoft
\WindowsNT\Current Version\WPAEvents, on the right double click on
"oobetimer" and change at least one digit of this value to deactivate
windows.

2. Choose run from start menu and type in this command:
%systemroot%\system32\oobe\msoobe.exe /a to get the activation screen
and go to the second option which is activate by phone.
3. In the new screen choose the option to change product key, and type in your product key.

4. Close that window, reboot your system and enter the command in step 2 for the second time to verify your activation , you should see "windows
is already activated".

5. From here you should be able to update your system with SP2.

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Windows Update will not scan

by Sandiemay Apr 10, 2005 10:22AM PDT

Hi, Roddy32, most of the 100 situations had an error #, I read quite a few but none pertained to me cuz they all speak of during or after scan, mine will not scan. I do appreciate your input, thank you.

Hi, Jellswo, this sounds promising, I'm about to try anything but.....seems a little to techy (great directions though) for me, so before this happens I'll have to check out a few things like -whats a product key, I need to verify my guess. I have Windows XP Home which seems to work great other than this update mess. Thanks for great info , I have instructions printed.

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Windows update will not scan

by bobsaccount May 6, 2005 4:39AM PDT

Having the same problem. No error code associated. The update page simply shows "Done" on the status line after a few seconds. The page shows "Checking for the latest version of the Windows Update software..." but nothing happens. My XP disk works fine if reinstalled on another hard drive. There is something running on this machine shutting out Windows Updates. Virus and Spyware scans check OK.

Is a puzzlement...

Bob

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Solution Found

by bobsaccount May 7, 2005 7:37AM PDT

type at the "run" command line:

net.exe stop wuauserv
regsvr32 /s wuapi.dll
regsvr32 /s wups.dll
regsvr32 /s wuaueng.dll
regsvr32 /s wuaueng1.dll
regsvr32 /s wucltui.dll
regsvr32 /s wuweb.dll
regsvr32 /s jscript.dll
regsvr32 /s atl.dll
regsvr32 /s softpub.dll
regsvr32 /s msxml3.dll
net.exe start wuauserv

This reinstalls Windows Update.

I also killed an annoying popup generator called dvdupgrd.exe. Found with msconfig (startup), then deleted all copies (search).

I found the solution elsewhere on the web, but forgot to bookmark. Apologies. Enter the "stalled" MS page message in Google.

Sure was a NASTY little problem!

Bob

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Solution Found - Thanks

by chazter6 May 18, 2005 5:02AM PDT

Bob,
I had the same problem and your solution worked. I had to reinstall the windows update program.

Windows Update will not scan

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