What is the full message of that error? I'm not sure what ID means either, in this context.
About your Microsoft Office Home and Student 2007, is it a full retail version, or is it a trial version?
Typically on new computers with software pre-installed we find a "Trial Version" of Microsoft Office installed. This is a 60-day trial, and after the 60 days is up many of the features are disabled. If that is the case here then you need to purchase the full retail version. Before installing I recommend you uninstall the trial, reboot, (restart), the computer, then install the full version.
Mark
Windows update gives me an error when I try to update and I was told my ID has Expired I don't know what ID there referring to. Also my Microsoft Office Home and Student 2007 does not open or when it does it doesn't save.I'm not sure if the problem is related.
I have Windows Vista desktop. Gateway serial number is GCL75 710 01375

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