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Resolved Question

Windows Update is not working - Can't install updates

Jun 3, 2016 10:13PM PDT

Hi guys, I've been trying to install the necessary hotfixes to be able to install Oculus Rift, but Windows Update is giving me trouble. I'm running on Windows 7 Professional SP1 on 64 bits. Here's the list of issues as I can best detail them.

Windows Update is not working correctly:
- It doesn't download new updates (It stays stuck and never downloads anything)

- It doesn't install manually downloaded updates (It gets stuck on "finding updates")
a) When trying to execute an .msu file, not only does it get stuck on a window with a message saying it's looking for the update in my computer, it also creates a new folder on the C:/ directory with a different numeric name every time and with the symbol of a lock on it.

- Trying to use the "WindowsUpdateDiagnostic" program says the issues have been fixed, but these problems persist.
a) WindowsUpdateDiagnostic finds the following problems:
i) Windows Update Error 0x80070057
ii) Problems when trying to install recent updates
iii) There used to be a similar 3rd issue, but in the latest run of the WUD it wasn't encountered

Any help is appreciated. Thank you.

Discussion is locked

Asurael has chosen the best answer to their question. View answer

Best Answer

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Way too many priors.
Jun 4, 2016 7:17AM PDT

And here's the killer problem. The above doesn't help me narrow it down. Last week I worked about 5 Wupdate issues and the solution in 5 cases had 5 different solutions. In one case the W7 OS was so banged up with registry cleaners and malware that I used the nuclear option and upgraded to W10. Which worked like a treat. A discussion about malware and registry cleaners followed.

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Re: Way too many priors.
Jun 4, 2016 10:51AM PDT

Well, I tried all 4 methods listed on this site, but none of them seem to have done the trick:
http://appuals.com/best-fix-steps-fix-error-0x80070057/

Method 1 created a log that said it would be helpful to share, bu it found no issues:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-06-04 10:22:57.180
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-06-04 10:35:49.751
----------------------EOF-----------------------

Seriously considering upgrading to Windows 10 do just fix it, but I would really rather not -_-

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The Nuclear option
Jun 4, 2016 1:05PM PDT

Found no Windows OS files corrupted. It was something that got banged up in the registry due to cleaners and malware. Since there is no known tool to push it back to stock other than a full reinstall which the client didn't want to do, the fast exit was to go up to W10. Now this is not a sure thing so we cloned the drive before we started so we had more than one way back.

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Re: The Nuclear option
Jun 4, 2016 10:51PM PDT

Found no other choice but to upgrade to Windows 10 :/. Its hasn't been as bad as I thought though. But thanks for the help anyway guys.

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There's a nice thing in W10 about recovery.
Jun 5, 2016 7:37AM PDT