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windows update error message

by jeriboam / November 8, 2009 1:02 PM PST

I use an hp pavilion desktop with xp/os. I get my windows updates manually and have had no problems doing so for yrs. Today,using IE browser, I went to windows update site and clicked to do a custom update which started in usual manner with a 'scan to check for updates,then suddenly popped up an error window with the following error number: Error number: 0x80072EFD
I have tried all microsoft troubleshooting tips with no result so can not get high security updates. Any suggestions most appreciated.
Jeriboam

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have you tried automatic?
by d_adams / November 9, 2009 12:21 AM PST

Have you tried setting it to automatic to see if that makes a difference? I haven't used Xp for years, so I can't remember, but it seems like there was a Explorer window that gave you options when an update came up and it automatically found it.

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Switch from manual to auto msft update
by jeriboam / November 9, 2009 1:12 AM PST

d_adams- thanks for suggestion; I did switch to automatic while at the msft update site but did not wait to see if it did an update; I just tried to continue the update window at the time. I am pursuing a couple of other suggestions and if no solution will try your suggestion to let the automatic proceed on its own.
Thanks for your thoughts,
Regards

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