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Windows update caused problems?

Hi. I have Win Me, use internet explorer. Last week I went to the Windows update page and downloaded 3 "critical" updates: Security Update for Windows Me (KB840315); Critical update for ADOBD.stream (KB870669); Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB867801), I think one of these is causing Iexplore dll problems, I know one of these relates to the registry, I have not "tampered with the registry", and 50 pct of time I try to access internet I get messages that say, "Iexplore has caused error in KERNEL32.DLL", or similar dll messages. What can I do to correct this problem? I did the "read more" before the install, thinking I could go back later and read it again, but I can't seem to figure out how to "read more" from "Update History" on the web site. I hesitate to tamper with the registry, the last time I tried, I think is when my computer crashed last year, although the hardware tech who "fixed" my computer said the hard drive went bad. Is the update causing the problem truely critical? if not, can I just uninstall or delete the update? I've tried system restore, but it cannot restore to the restore date 2 weeks ago and there are no other restore dates available. Thanks for any help.

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Re: Windows update caused problems?

In reply to: Windows update caused problems?

I can't remember for sure but I believe you can go to System Tools/System Information and in the Tools of the toolbar, you will see Installed Windows Updates. If it's there, you might be able to click any of the updates you mentioned, and get an option to uninstall (perhaps rightclicking??)

Do one at a time, and reboot after each uninstall, so you can determine which one is causing the problem by using IE after each uninstall and reboot. Once you locate the culprit, you know you can then go back to the Update Center and reinstall only one at a time so you can determine again which one is giving you grief. You may have gotten a bad download for one of them the first time around and may find they are all ok this time.

TONI

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Re: Windows update caused problems?

In reply to: Windows update caused problems?

1. 1. In order for us to analyze a potential problem and offer tips, we must rely only on the question content to attempt a qualifying response. A question should state the exact system error(s) - spelled, spaced, and capitalized just as it is shown on the display. Helpful perhaps is the window title in the colored bar of the report and any information when provided by a "Details" section also.

2. Most error messages: 1) usually list and describe standard default error messages - written within the program code and generally recognized by most "Gurus", and 2) the troubleshooting techniques may be published and explained in the Microsoft Knowledge Base (MSKB) library for the Windows operating systems, and may be searched for with accurately reported information.

3. Correct and complete information is vital if informative help and answers are what you seek. You want that Guru who reads your plea to understand the question, to possibly know the answer, and to reply giving you their assistance.

4. Review these messages explaining the error, "Iexplore caused an Invalid Page Fault in module Kernel32.dll."

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LEXPLORE caused problems?

In reply to: Windows update caused problems?

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