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Question

Windows Update

by metacam / June 6, 2017 11:20 PM PDT

Hi, I use windows 7 and IE 11. I have a very stubborn windows critical update which refuses to install Can I somehow Force the installation or cancel this update. Thanks

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All Answers

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Answer
Update
by Bob__B / June 7, 2017 2:08 AM PDT
In reply to: Windows Update

What is the update KB number?

How do you have 'windows updates' set to install?

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Windows udate failure
by metacam / June 7, 2017 3:58 AM PDT
In reply to: Update

Hi, Thanks for your interest. The ref no of the uninstalled Windows update is KB4019112
In the Control panel/windows update I always get YOU HAVE ONE IMPORTANT UPDATETO INSTALL,but although I click Install each day ,it always comes back with ONE UPDATE IS NOT INSTALLED every time I am always asked at log off to leave my PC running to allow installation, but at start up the same promlem each and every time.

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.Net
by Bob__B / June 7, 2017 5:17 AM PDT
In reply to: Windows udate failure
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Answer
Re: cancel update
by Kees_B Forum moderator / June 7, 2017 2:27 AM PDT
In reply to: Windows Update
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Answer
Tried Downloading And Installing It Manually?
by Grif Thomas Forum moderator / June 7, 2017 9:56 AM PDT
In reply to: Windows Update

Click on the link below, which will take you to the Microsoft Update Catalog, and you can select the downloadable file for Windows 7. Click on the "Download" button and download the full offline installer for your computer. (It's a large file, about 152 MB, but you should be able to download it easily if you have a fairly fast internet connection.) Download the file to your computer's desktop, double click on the file once it's there and let it install.

https://www.catalog.update.microsoft.com/Search.aspx?q=KB4019112

Hope this helps.

Grif

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