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Windows Update

Due to Windows Update website changes, it was required that I download/install new active-X controls before installing a high priority update. The update installed successfully, but I am left with a Windows File Protection notice as follows: "Files that are required for Windows to run properly have been replaced by unrecognized versions. To maintain system stability, Windows must restore the original versions of these files.......please insert Windows XP CD.......".

Since I have installed the new WU active-X on two other computers and did not receive any Windows Protection notification, I am wondering why I received one or if it has anything to do with my January reformat using my Dell XP reinstallation CD.

Is it O.K. to do as I am told and follow the Windows File Protection instructions and let the CD do its thing?

Dell Dimension 8250
Pentium 4 2.66 GHZ
Windows XP (SP2)
80 GB 7200 Ultra ATA
AOL/DSL 9.0 Optimized

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(NT) (NT) Addendum-I have not removed any trusted root certificat

In reply to: Windows Update

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Miki, A Couple Of Thoughts...

In reply to: Windows Update

First, just in case there was a virus that caused the issue, try clicking on either or both of the links below and run the free online scans they provide:

Housecall Online Scanner

Panda Online Scanner

If that doesn't find anything, then the update may have installed a corrupted file. You might try manually reinstalling the update from a downloaded update file (we'll need the EXACT update that was installed), or reinstalling Service Pack 2 from a CD or downloaded SP2 installer ((This LINK would provide the SP2 installer file for you.), or you could also run System File Checker ("SFC /scannow") per the instructions below. You'll probably need the XP CD or you can direct the program to check in the "C:WINDOWS\System32\Dllcache" folder:

How to use the scannow sfc tool in Windows XP

Hope this helps.


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Everything looks O.K.

In reply to: Miki, A Couple Of Thoughts...

Hi Grif -- Thank you for replying to me on a Sunday and so quickly.

Panda and Housecall came up clean.

The WU high priority update installed correctly yesterday on my second attempt. What I 'think' happened (not that familiar with this type of thing) was that on my first try the download Active-X control certificate that came up on WU was not the proper signed certificate and it brought forth Windows File Protection; thus I was unable to download the update. The second attempt brought up a proper certificate and allowed the download.

And then, I did my Blonde thing -- I should have clicked on the Retry button on Windows File Protection..... instead I clicked on the "more" information button which brought up nothing helpful. I rebooted once and WFP came back, but because I had people in and out of the house, I had to shut down my computer. When I turned the system back on this time the Windows File Protection was gone -- so I will never know for sure what happened.

I added to my trusted sites.

Whatever! -- sez The Blonde Happy

Thank you for the SFC link. I did not use the System File Checker, but did download the .pdf to my computer for another time. Not a good time for me to find any problems, so I do not want to look any further since all seems O.K.

Blondes have a language all their own

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(NT) (NT) Sounds Good To Me...Keep Up The Safe Computing.

In reply to: Everything looks O.K.

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(NT) (NT) My thanks, Grif, and Happy 4th to you and everyone

In reply to: (NT) Sounds Good To Me...Keep Up The Safe Computing.

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