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Windows Secutiy Alert-Anti Virus

by GhOst-AdVance / July 21, 2007 9:27 AM PDT

I just did a clean install of Windows Vista Business, and got the updates. I then went to install AVG, and updated AVG, but Widows said that AVG was still out of date. I hit check for updates, and it said that I have the latest updates installed. But the AVG system tray icon was blacked out and said that it was out of date!

So I thought it was AVG, so I installed Avast. same problem. I open Avast to get the updates, it does. When I close it, the system tray icon and Windows security say that it is out of date. Anyone know what the problem is?

-Please Help

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Regarding AVG......
by Marianna Schmudlach / July 21, 2007 12:17 PM PDT
Internal virus database is out-of-date, however no update file is available

Please try to follow these steps:

1. Please check the date/time settings on your computer (right-click on the clock on the task bar (in the right bottom corner of the screen) and choose the "Adjust Date/Time" option.

2. If the date/time settings are OK, you have possibly used more than a year old AVG Free Edition installation file. You can check your AVG Free Edition program version here: AVG Free Edition->Information->About AVG.

To solve this problem, please do the following:

* download the latest AVG Free Edition installation file, run this downloaded installation file
* choose the "Repair installation" option from the three possibilities offered
* finish that process
* if a computer restart is needed, please restart the computer
* update AVG Free Edition virus bases

It should then be OK. Generally, for a new AVG Free Edition installation we recommend you to use the latest version of the AVG Free Edition installation file. You can download it here.


Found it here: http://free.grisoft.com/doc/faq/us/frt/0/num/618#faq_618
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that didn't help
by GhOst-AdVance / July 21, 2007 2:58 PM PDT
In reply to: Regarding AVG......

Those steps didnt solve the problem. I dont think its anything to do with AVG, because i get the same results from Avast also.

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Just a thought.....
by Marianna Schmudlach / July 21, 2007 3:28 PM PDT
In reply to: that didn't help

in the AVG free forum, I also found this:

Another issue again related to UAC ( again this applies to almost all programs ) ... Like previous versions of Windows you need to install within a user account that has admin privilages... but in Vista... an admin user isn't running programs in full admin mode but like a regular user... so you need to add one step to the install process.... right click on the Install program and select "Run as administrator" to help resolve many issues. Since you can also uninstall AVG using its Install file ( and its the recommended method even ) you should also use this option then as well...

Another Vista issue... Microsoft is still addressing issues in this version of Windows... always completely update it prior to installing anything.


http://forum.grisoft.cz/freeforum/read.php?1,103479,page=1,backpage=3,sv=

Did you run the Install file as mentioned above?

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Hummmmm,
by tomron / July 21, 2007 3:31 PM PDT
In reply to: that didn't help

Since you have avg anti virus and avast anti virus this could be the issue.More then one anti virus could cause a conflict,try disabling one and then update.

Also make sure your firewall allows avg and avast.

Tom

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the firewall allows avg/avast
by GhOst-AdVance / July 21, 2007 5:00 PM PDT
In reply to: Hummmmm,

I did not have them installed at the same time. I installed AVG, and it didn't work so I uninstalled and installed avg, still nothing. I did update before installing anything

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It could be Vista-related..
by Carol~ Moderator / July 21, 2007 8:31 PM PDT
In reply to: that didn't help

and it "seems" to be, from what I've read. No consolation, but you are not alone. I don't the "why's or wherefore's", but I've also read the same thing about two other AV software, in addition to the two below. Despite the fact that it may be Vista-related, perhaps you'll find something, in the below threads. I'm not sure whether or not, it's your identical issue, but it may point you in the right direction. The first offers an answer, while the second thread you may have to read through.

Vista Security Center not recognizing AVG Free

Windows Security Center doesn't recognize Live OneCare Anti-Virus <-- For Vista

Carol

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FWIW..
by Carol~ Moderator / July 21, 2007 9:35 PM PDT

The same solution suggested at the AVG Forum, is also being suggested at the MS Newsgroups for Vista Security, for LiveCare. (The title of the thread reads, "Windows Security Center does not identify AntiVirus") Whether you will have success, I don't know, but it's worth a try.

Right-click Command Prompt and Run as Administrator. Type the following command:

winmgmt /verifyrepository

If the system returns "WMI repository is not consistent", run this command:

winmgmt /salvagerepository

The first time you run this it will fail. It will issue stop command to the services causing it to fail. It might take a couple minutes for the services to shut down. Run the command again. You actually may have to run it 3 times before it finally runs and completes on its own.

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