I cannot get Overdrive Media Console (OMC) to work on my Windows Vista SP1 64 (It's installed as a x86 program since there is no 64-bit version). To be more specific: from our library's overdrive site (which works fine on my XP machine, as does OMC), you click to download a book and it is supposed to open with OMC. When I do this, OMC reports "Unable to acquire a license to play selected title. A connection to the internet could not be established." After doing the Windows Media Player Security Upgrade as directed above, now it says "Your Windows Media Player Security Version is 126.96.36.199. To re-upgrade the security of your media player make sure you are connected to the internet and click ok. If you have trouble or receive a connection error check your firewall or internet security software to confirm that both Overdrive and WMP can access the Internet." First question--is that the Version number I need? So even after the security upgrade (which apparently I did right), I get the same error message when downloading a book. Also I have tried disabling both my machine's firewalls (I usually use CA Security Center, not Windows Security Center. First I turned off (disabled) both CA Security Center Firewall and Windows Security Center Firewall. I have also tried enabling each firewall (one at a time) and using "program control" to make sure the two programs (WMP11 and Overdrive Media Console) are allowed access to the Internet. So far nothing has helped.
To continue: When (from OMC) I check on the Windows Media Player Security Upgrade and get the above-described error msg (about troubleshooting and firewalls), I click OK in the dialog box, it automatically opens WMP11, which then says it is downloading media access rights, but it tries for a while and opens a box: Media Usage Rights Acquisition, from wm.overdrive.com, and after trying for a several minutes, it doesn't connect. In this window, under "more information" it says "This error (HTTP 500 Internal Server Error) means that the website has a server problem which prevented the website from displaying."
Can you help with this? I'm also contacting Overdrive but I am concerned it has to do with Windows Media Player and the security upgrade that's required but not working. Somewhere in my search for help(I didn't keep track of where) I was advised that the link posted
above (http://drmlicense.one.microsoft.com/Indivsite/)helps with Windows Vista 32-bit but not 64-bit. Grateful for any help--I love overdrive but am trying to move most of my activity to the newer (Vista) machine.