Did you partition and format the HD in DISK MANAGEMENT
Today August 04 I bought a Maxtor Ultra16 300gb hard drive (Maxtor 6L300R0). For some reason windows only recognizes the hard drive as a total capacity of 128gb.
I followed all the instructions in the intallation manual followed by the installation of Maxblast 4 (which was provided with the hard drive). After that i noticed the problem and read all the help files in the maxtor website concerning my problem. Followed those instructions aswell (https://maxtor.custhelp.com/cgi-bin/maxtor.cfg/php/enduser/olh_adp.php?p_faqid=960&p_sid=e8QAFiei&p_lva=#)
and still the problem remains.
Im very upset to find that the installation was not a "Quick, easy installation" as stated in the box of the product!
The specs for my computer are the following:
Hp Pavilion zd7000 (LAPTOP)
Windows XP Home Edition SP2
Pentium 4 3.0ghz
1gb ram
Im using the hard drive with an enclosure as an external hard drive.
I have tried everything in the maxtor.com help files (support section) what should i do next?!
I was doing some reading online and realize that many people have had the same problem but for the most part it was because of their OS or something similiar. I have win xp sp2 si its defenitely not that... any ideas?
hope someone out there has an idea.
Alex

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