1. Nine items down (maybe 8 before your post) is http://reviews.cnet.com/5208-6141-0.html?forumID=8&threadID=40665&messageID=476897&tag=
You haven't told if you used this information.
2. "WMP9lporter" is unknown and should be treated with suspicion. What SPYWARE detection and removal tools do you use?
Often I am unable to shut down Windows. When I hit control, alt, delete, it indicates that a program called WMP9lporter is running. Does anyone no what this means ?