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General discussion

Windows Movie Maker - error when publishing

Jan 10, 2008 3:16AM PST

I have just got a new laptop running Windows Vista. I tried to use Movie Maker but although it starts up and allows me to import/edit etc when I get to publishing the movie it just crashes and I get the error message that its stopped working and the option to close the program.

I've looked at some support site (Microsoft included) and the only recommendation for this problem is to disable particular codecs. I've done that with Ffdshow and DirectShow, both of which were listed as possible causes of this, but I'm still getting the same problem.

The details of the error, if it helps, are :-

Problem signature:
Problem Event Name: APPCRASH
Application Name: MOVIEMK.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b6
Fault Module Name: StackHash_ac6a
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: ac6a
Additional Information 2: 5df9c3fcc2feef974c8bfcc246c6e989
Additional Information 3: 64a9
Additional Information 4: 3d263b6638dc5ffe64744483f0cdd5f1

Does this mean anything to anyone? Any help/advice hugely appreciated as I use this programme a lot on my home PC and would like to be able to do the same on my new laptop.

Discussion is locked

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Any "foriegn" content?
Jan 10, 2008 6:09AM PST

That is, are any files from downloads that you didn't make at home?

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Looks like it's what I suspected.
Jan 10, 2008 6:20AM PST
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But Movie Maker works OK using same files on other PC
Jan 11, 2008 5:29AM PST

All the files I've tried to import have been AVI or MPG files I put to together on various other editing software. When I use Movie Maker on my home PC (running XP) I have no trouble whatsoever.

DVD flick looks like just a burning package though, I want the conversion aspect to put the AVI/MPG files into WMV

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"When I use Movie Maker on my home PC (running XP) I have no
Jan 11, 2008 5:35AM PST

"When I use Movie Maker on my home PC (running XP) I have no trouble whatsoever."

Now you have a FINE LEAD. Inspect the CODECs installed on the working machine, names, versions and get the failing machine up to the same versions.

-> Hint: You just solved your issue. No, Microsoft is absent on this one.

Bob