The CD information comes from various databases on the internet. WMP should prompt you/him when it loads to access the net. There is a name for that utility but I can't remember it, it's built into WMP.
In a nutshell, you have to have a net connection to get the CD information.
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My brother has ripped at least 50 CD's to his desktop PC. In all cases the album name in MyMusic reads "Unknown" and the track names read "Track 01" etc.
He is using Windows Media Player 10 and is running Windows XP on a Dell computer.
He is NOT CONNECTED to the internet.
I have looked at the settings in Tools - Options and they look to be the same as mine. I am connected to the internet.
Is the CD or Album information on the CD or do I get it from the Internet? Am I missing some very simple setting somewhere? Is there a way to get the info to his files short of reloading?
Please helpme help him. He is an invalid and the music is his sole source of entertainment. He lives 200 miles from me so I need to go there next time knowing, or at least pretending that I know, what to do.