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Windows Media Player

by Carr / April 5, 2005 5:05 AM PDT

I run win98se and have used Win Media Player for several years. Recently I have been unable to get audio on website and email attachments nor do I get audio on various pc alerts (email, reboot, etc) I do get audio using disks. I recently downloaded Win Media Player 9 but still get no audio. I always suspect that I have made changes unintentionally and often can't retrace my steps! Windows Support (Audio Troubleshooter offer no useful help) Any suggestions? Many thanks, Carr

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Carr, A Couple Of Thoughts...
by Grif Thomas Forum moderator / April 5, 2005 7:49 AM PDT
In reply to: Windows Media Player

First, have you downloaded and installed the WMP 9 codecs? If not, here's a link:

Codec Installation Packages

Next, Is it true that you're problem is only occuring when you want to play "Windows sounds" such as those that happen a "events" on the computer?? (Arrival of e-mail, exiting a programs, etc.) ? If so, have you tried changing/adding sounds? Maybe your sounds theme is changed.

Open the Control Panel, double click on the "Sounds" or "Sounds and Multimedia" icon, then click on the "Sounds" tab. In the "Events" section, highlight a particular event and make sure there is a sound for it and test the sound.

Hope this helps.


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Windows Media Player - Audio/Sound Problems
by Carr / April 29, 2005 3:01 PM PDT

Grif, I followed your suggestions posted on 4.5.05 then went walkabout on other matters. First, I have had Windows "Event" sounds in the past and could pay Windows Media Player from audio cd's and audio received via email attachments and off internet programs, BMG Music Services cuts off email, for example. Now I can only play music off cd's. I get a click from my speakers on startup or when changing programs.
I downloaded the WMP9 codecs again.
I went to "Control Panel", "Sounds" but when I add or change a desired sound I cannot test it because the "start" and "stop" buttons on the right of the selection are shaded. No way to test. How now?

On playing off a website I get video but no audio on WMP.

On attempting to play a cut off BMG Music, the WMP black screen opens and "connecting to media" flashes then the message, "cannot play the file because theere is a problem with your sound device (no sound device installed, it may be in use, or it may not be functioning properly)". I can find no "Sound Troubleshooter" for Win98SE. under windows help or search.

Sorry to be so verbose!

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