What version of Windows (XP, Vista, 7, 8.1, 10) do you have.
Until this is solved, use VLC Player from https://www.videolan.org/vlc/index.nl.html (free) for all your playing needs.
Hi Everyone, I was trying to play a dvd on my HP laptop but Media Player kept playing up. I decided to uninstall and reinstall. I followed the instructions to untick media player from the media features folder in turn on/off windows apps in the control panel. However, when I went to reinstall I was unable to expand the media features folder, thus I was unable to tick the relevant box on the drop down. I contacted Windows through their chat help line and was told to restart my computer. When this didn't work, I was told to complete the process in safe mode. When this didn't work, I was told to set up a new user, which hasn't worked either. Can anyone suggest a simple way for me to retrieve the option to expand the media features folder please?

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