If you can't get them to try plain text or html then change email clients.
Bob
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My choir director is sending me email messages from Outlook with attached files having the suffix WMA. Others using various email clients have no problem receiving these attachments. When the message arrives in my Windows Live Mail account there is no paperclip icon indicating an attachment, so there is no way for me to obtain the WMA files. The size of the message indicates that the attachment must be present (e.g. the size of a recent message was 3167KB). Why is the attachment indicator missing, and is there a way for me to extract the attachment from the message? Is the problem caused by something the sender is doing?
--Jim--
Discussion is locked
Turns out I had this same problem six years ago with messages sent to me with Excel files attached, except that no attachment was obvious. I just located some notes I wrote at that time. There's a handy program called WMDecode that can be used to extract the hidden attachments. Details are at www.biblet.com. According to info at that website, it seems that I am "receiving a message from a user with Microsoft Outlook who has sent me a message in Microsoft Outlook RTF format."
--Jim--