Windows Legacy OS forum

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Windows Live Mail Problem

by Frustratedone / December 5, 2010 11:49 PM PST

I have been using Windows Live Mail but it has stopped working.
I have tried to remove it from add & remove in control panel, seem to remove it, but after reinstall it appeared but was locked & could only remove it using Task Manager tried a commercial Uninstaller & re-installed, same problem. I have even gone into the Register & removed all traces I could find, meesenger, sync, essentials etc & re-installed but no change.

How can I get it to work again I am using Xp

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Re: WLM not working
by Kees_B Forum moderator / December 5, 2010 11:55 PM PST

It's not really clear from your post what "stopped working" exactly means.

But - unless you feel you're married with WLM - I'd simply download another email program like Thunderbird (that's free) and use that.


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Windows Live Mail Problem
by Frustratedone / December 6, 2010 1:53 AM PST
In reply to: Re: WLM not working

Thanks for your advise, by "stopped working" i mean it loads but then freezes, I can neither access nor use any features, delete , contacts etc


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by PKsteven / December 6, 2010 6:51 AM PST

Do you use IE browser? Does that freeze too? IE version? Do you have Norton or some other anti-virus or security app scanning that may cause it to freeze? Have you scanned for malware/infections?

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Windows Live Mail
by Frustratedone / December 6, 2010 7:34 PM PST
In reply to: Well

Thanks for your continued interest. Yes I use IE browser but that works fine.I also have Norton but I tried desabling it for a time but that did not help. also scaned for mailware infections & also ran my System Mechanic program, all to no effect. uninstalling Mail does not seem to install properly & although I can find no trace after uninstalling, when I re-install the program loads with previous E-Mails still in my inbox, but I cannot do anything as none of the buttons work

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Seems you are not alone in this issue.
by R. Proffitt Forum moderator / December 6, 2010 3:44 AM PST

I looked for similar problems and found them. No real pattern so can't offer any solution other than to use something else.

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