This is between you and Microsoft to sort out. But my advice is to stop using Windows Live Mail and go get Thunderbird so you can archive your email so you don't lose it again.
I am using Windows 7. & Windows Live Mail 2012 Build 16.4.35522.0110.
I am really desperately looking for my Orphaned accounts - it is now the 3rd time that all my e-mails were "lost" and put into Orphaned accounts which I cannot locate. I read through the most recent information here, but to no avail.
Please could you be specific and refer me to where I can look for it as I desperately need letters that I have stored on my e-mail folder.
Looking forward to hearing from you by return of mail.