Because of all the non-cooperation and the flood of spam there is often a lot of email that just vanishes.
If you need to be sure, you should try another email account from another ISP or gmail or yahoo mail or The Electric Mail company.
You didn't do anything wrong except expecting it to work.
Sorry if this is unclear. TRY ANOTHER EMAIL ACCOUNT.
Bob
This issue is giving me much trouble. Thank You for any help you can give.

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