Do you keep a backup of these folders and such? That way when it bombs like this you are ready. I usually help folk move away from Live mail due to the problems it has. If they don't want to move we chat about backup and restore. Here's a Microsoft forum about Live to ask about issues with this system. I haven't found Live email to be debugged yet.
Nod to Thunderbird and backup.
WLM creates duplicate emails
One day I found many of my email folders missing from my WLM 2012. I found all of them, with their messages, in a few Imported Folders in the message store (C:\Users\Janet\AppData\Local\Microsoft\Windows Live Mail\Storage Folders). The messages were openable and readable.
Since these Imported folders did not appear in my WLM tree, I moved their contents (ie sub-folders) back to the basic "Storage Folders" from within Windows Explorer in C:\Users\Janet\AppData\Local\Microsoft\Windows Live Mail\Storage Folders.
Now I find WLM keeps recreating these folders as Folder Name (1) with all the messages intact, and leaving the original Folder Name (without the 1) empty. I kept deleting/moving/renaming to get each folder to appear only once without the (1) or (2) and with all the messages intact, but WML keeps recreating a new folder (1) or (2) with all the intact messages and leaving the non-numbered folder empty.
In WLM (Tree Pane and Message Pane), I am getting all my emails from those folders (X, X(1), X(2)) duplicated but with a "Message cannot be found" content. So for most of my emails, I have the original with the content intact plus one or two or three copies of the same email but with the "Message cannot be found" content.
Since there are thousands of emails, I was hoping there might be a way to simply select all the ones with the "Message cannot be found" content to delete them all in one fell swoop.
How can I get rid of the duplicate folders and emails?
I ran a repair, but it did not affect these folders.
All instructions I have found for rebuilding the Windows Live Mail message store seem not to be for WLM 2012 Windows 7 , as I do not have the options they call for e.g., Tools in the Menu Bar.
Thanks for any help!
Windows 7 Home Premium 64-bit
No web-based email!
"Windows Live Mail 2012"