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Question

Windows Live Mail Error ID: 0x80004005 how to corrct it

by cymrieg / November 27, 2014 12:32 PM PST

live mail will not receive or send mail, this error comes up all the time
Unable to send or receive messages for the Bigpond***** ******** account. An unknown error has occurred.

Server: 'mail.bigpond.com'
Windows Live Mail Error ID: 0x80004005
Protocol: POP3
Port: 110
Secure(SSL): No

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Clarification Request
Why is that port 110?
by R. Proffitt Forum moderator / November 29, 2014 8:39 AM PST

All Answers

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Answer
Initial Troubleshooting
by vembutech / January 8, 2015 2:51 AM PST

Hi,

As an initial troubleshooting step, I suggest that you reconfigure your account to isolate the issue. Please refer to the following steps:

1. Backup you Windows Live Mail and refer to this link.
(http://windows.microsoft.com/en-IN/windows-live/mail-import-backup-restore)

2. Uninstall Windows Live Mail. Refer to this link for the steps. (http://support.microsoft.com/kb/938275)

3. Download and install Windows Live Mail.
(http://www.microsoft.com/en-in/download/details.aspx?id=3945)

4. Configure your email account.

Refer to the link below:

How to configure/re-configure a non-Windows Live Hotmail account in Windows Live Mail

Hope this helps..!!!

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