Question

Windows Live Email Dete

My emails are disappearing after about 5 minutes. they dont go to trash or spam just go away. Is this a virus ?

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Answer
Emails keep disappearing

Hi,

Try these steps: Click the folder where e-mails are missing/disappearing > click Menu Bar>> View > Show or Hide > Show all messages.

Hope this helps.
Please reply if you have any further questions.

Thanks and Regards,
Manpreet C

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Email Deletion

Ok. I did what you said and it still does it but i found out something else. I didnt have a trash icon. I made one and clicked on it and all my emails are there. Do you know how i can stop them from being put into the trash folder?
Thanks
John

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Emails in Trash Folder

John,

Thank you for the response.
Check if there are any message rules assigned to the emails such as 'Delete It' (refer to the image) : Image

Also, are you using a POP3 account or an IMAP account?

Thanks and Regards,
Manpreet C

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