Windows Vista forum

General discussion

Windows Installing driver / Can't install Driver in a loop

by martinl3 / February 21, 2010 1:14 PM PST

I have run Vista Home Premium for a year and a half on my Dell quad machine. The system came with Vista installed. About 3 weeks ago, after a Windows Update, I started getting the "Windows is installing a driver" pop up notice and then it comes up with the unable to install driver notice. I then get the pop up asking me what I want to do but it is only visible for a few seconds. It disappears on its own and the installing driver notice pops up again. It runs in a continuous loop. I have checked the "dont tell me again" option but it gets ignored. When I click the unable to install driver window to find out what is causing the problem, it says "device unknown". I checked Device manager and there are no Exclamation Marks shown on any of my devices.

I rolled back the system to a restore point prior to the update and all was well until a few days later when the next update ran and the problem re-occured.

This time I ran System File Checker and that stopped the pop ups but I still got the sounds associated with the pop ups so I turned them off too.

Yesterday, another update ran and the problem is back.

I have been all over the internet looking for an explanation but I can't find anything.

Any help offered would be greatly apprciated.


Discussion is locked
You are posting a reply to: Windows Installing driver / Can't install Driver in a loop
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Windows Installing driver / Can't install Driver in a loop
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Windows Update
by jeff_windows_team / February 22, 2010 5:02 AM PST

Can you share with us what update is giving you the problem?

Collapse -
Windows Installing driver / Can't install Driver in a loop
by martinl3 / February 22, 2010 9:41 AM PST
In reply to: Windows Update

Thanks for your reply. I found the problem. I don't know why it only appeared after updates and perhaps that was just cooincidental.
I had removed my printer and other peripherals, one-by-one to try and isolate the problem. I couldn't and hence the post. Last night I remembered an old USB external hard disk. I removed it and the popups stopped.

Sorry for wasing your time.

Collapse -
by jeff_windows_team / February 23, 2010 4:25 AM PST

No worries. Thanks for closing the thread out with your solution Happy

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?