Windows 7 forum


"Windows Installer Service could not be accessed"

by lqqker1223 / April 18, 2014 7:57 AM PDT

When I try to update some of my software I receive
this message. I looked in my Services list to see if it was turned on and it doesn't even show that file in the Services list. There is no download on Microsoft Windows 7 site for the Windows Installer Service.
This first appeared when I was trying to update my Java.
Any suggestions?

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Clarification Request
What did you do about this?
by R. Proffitt Forum moderator / April 18, 2014 8:02 AM PDT

I know it's horrible but there is no single cause or cure. would be my first stop, but did you research this or were you hoping it was just one answer?

All Answers

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This Has Worked For Me, And Regarding Java
by Grif Thomas Forum moderator / April 25, 2014 4:45 AM PDT

First, in regards to Java, be sure to UNINSTALL all previous versions of Java from the computer in Control Panel/Programs and Features. Next, perform the steps to re-register the Windows Installer (MSI) using the link below:

Once that's done, then download the full OFFLINE Java JRE installer to your desktop, then run it to reinstall Java. The latest version is Java 8 Update 5, but because it's relatively new, you may want to download the updated version of Java 7, which is Java 7 Update 55. It's your choice. If you're using a 64 bit version of Windows 7, it's best to download and install BOTH the 64 bit JRE installer and the 32 bit JRE installer so it updates both versions of IE on your machine.:

Hope this helps.


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