Windows Legacy OS forum

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Windows Installer

by WhizKid4 / August 4, 2009 5:08 PM PDT

When I try to run a setup that uses Windows Installer, I get an error.
"The Windows Installer service could not be accessed.This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed." Screenshot: http://img37.imageshack.us/img37/5520/problem1w.png Can anyone help me? I am running Windows XP Professional SP3 by the way.

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Try re-registering msiexec.exe
by MarkFlax Forum moderator / August 4, 2009 7:23 PM PDT
In reply to: Windows Installer

Microsoft's Knowledge Based guidance may help;
http://support.microsoft.com/kb/315353

I noticed a weird thing there! Your error message mentioned XP being in Safe Mode. That KB article says the error could be because XP is in "Normal Mode"!

It's good to see that there are humans at Microsoft, and they are prone to mistakes just as we all are. Happy

Mark

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Wouldn't Help
by WhizKid4 / August 5, 2009 3:29 AM PDT

I dont think it would help because on the e Click SYSTEM in the Group or user names list, and then select the Full Control check box under Allow in the Permissions for SYSTEM box step, the Full Control was already checked off. Thanks though!

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Re-Registering
by WhizKid4 / August 5, 2009 4:03 AM PDT
In reply to: Wouldn't Help

Also I tried running that setup again, still the same error.

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In that case,
by MarkFlax Forum moderator / August 5, 2009 5:34 AM PDT
In reply to: Re-Registering

it seems a rapair install of Windows is required.

That Microsoft KB acknowledges that option if their guidance fails to resolve the issue.

"If the problem is not resolved, repair Windows XP. For more information about how to repair Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
315341 (http://support.microsoft.com/kb/315341/ ) How to perform an in-place upgrade (reinstallation) of Windows XP"

Mark

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Have You Tried Installing The Latest Windows Installer 4.5
by Grif Thomas Forum moderator / August 5, 2009 7:00 AM PDT
In reply to: Re-Registering
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