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Question

Windows Install Issue

by Jun 11, 2018 7:55AM PDT

Alright guys im having a huge issue here.

I have a dell inspiron m5010 and it will not take an operating system.

I have tried new hard drives, SSDs, windows 10 x 64/86 and even new ram. No matter what happens it always freezes up during the windows circle loading.

I have also repasted the cpu, changed power cords as well as removed the battery completely. This thing is driving me nuts.

I know the easy thing to say is "Sounds like a bad mobo" but come on here, think outside the box!

Thanks in advance.

Discussion is locked

5 Posts
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Answer
No boxes here.
by Forum moderator Jun 11, 2018 8:41AM PDT

Be sure the BIOS is current as I did run into a dell that would not install W10 until the bios was current.

Be sure other OSes install. Linux, other Windows and such.

Be sure other folk have installed W10.

Be sure the HDD is perfect.

Be sure to use USB 3.0 then 2.0 ports.

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Answer
That Computer Originally Came With Windows 7, So...
by Forum moderator Jun 11, 2018 10:38AM PDT

...are you sure the Dell hardware drivers support Windows 10. We found a few desktops here which simply wouldn't work with Windows 10 (at least not without a lot of tweaking) and we decided to stay with Windows 7.

Have you tried using the factory recovery disks to reinstall the original OS, drivers, and programs?

Hope this helps.

Grif

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hmm
by Cypherf5 Jun 12, 2018 6:03PM PDT

I guess ill give this a go. This sounds pretty odd though, i wouldnt put it past it.

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Answer
Install
by Jun 11, 2018 11:15PM PDT

Is this w10 install media a usb stick?

If so grab another copy and put it on a dvd.

Test that.

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disc
by Cypherf5 Jun 12, 2018 6:02PM PDT

Well the thing is im using a USB and I use it to install systems all the time. The issue with this is that windows does a full install. its just whent its time to do its first boot up after it loads the files it just freezes.

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