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Windows Hangs Up at Start

by morph / April 28, 2005 3:04 PM PDT

Running Win98SE
When I start my computer and it starts to load Windows 98, it hangs up and stops loading. When I hit CTRL ALT DELETE, the following message appears:
"An exception 0E has occurred at 0028:C00144A7 in VxD---. This was called from 0028:C013F874 in VxD---. It may be possible to continue normally."
I can't continue and have to shut down but can restart in Safe Mode. In Safe Mode, I can access the Help File but not the individual Startup and Shutdown Troubleshooters in the Help File. Please help me resolve this issue. Thank you

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RE:
by damasta55r / April 28, 2005 3:52 PM PDT

IF it was recent, try system restoring. If you don't want to, try disabling some startup items in msconfig.
ROger

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RE:
by Ohio / April 28, 2005 11:46 PM PDT

If the previous advice does not solve the problem, in safemode, go to Start>All Programs>Accessories>System Tools>System Information (I think thats right, been a long time since I used 98)

On the tools menu in the SYS Info dialog, choose registry checker. After that completes, run the System File verification(or something like that, been a long time). The first will look for errors in your registry that can cause operation/boot problems. The second will look for corrupted/missing/changed system files and restore them. If you have a retail or OEM Win 98 CD, restore for that. If your PC came with a recovery CD(or partition) the restore path is usually C:\Windows\Options\Cabs

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Problem Solved - this is how
by morph / April 29, 2005 5:33 AM PDT

From Safe Mode
Start > Programs > Accessories > System Tools > System Information > Tools > System File Checker > Scan for altered files. Ran scan twice - 2d time as double check. Found and replaced two corrupted files.
Many thanks to Roger & Ohio

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