I'd re-read the product manual on how to use this.
I have an issue with Windows Fax and Scan, and I cannot figure this out.
On my work computer (Lenovo T420) Windows Fax and Scan works fine and with no issues.
However, on my personal computer(Acer Aspire V3-551), I cannot scan in Black and White. My only option is Color or Greyscale. A lot of times when I am trying to scan a B&W document, the best I can get is a washed out scan. Needless to say, some scans just need to be in B&W
My printer/scanner is a Cannon MP495. Both computers use the same printer.
I have tried uninstall, reinstall, remove and reload drivers, etc.
What might the problem be here?