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General discussion

Windows Explorer Issue

Mar 18, 2015 8:21PM PDT

Whenever I open my Pictures folder (which also contains some .mov files) and I try to sort or group the images/videos by "Date Taken", Windows Explorer constantly crashes. Is there any way of doing this without causing Windows Explorer to crash? Many thanks in advance.

Discussion is locked

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Re: sort
Mar 18, 2015 8:31PM PDT

What happens if you move the movies temporarily out of the folder. Somehow, I expect this is the cause. Why not store them in the My Videos folder? That's what Microsoft intended anyway.

Kees

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It's the .mov files..
Mar 18, 2015 9:28PM PDT

Many thanks for the reply. The .mov files in particular seem to be causing Windows Explorer to crash (not the .mp4 movie files for instance...). No idea why though.

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Why has been kicked around since at least 1995.
Mar 19, 2015 12:05AM PDT

We saw this back in 95 so nothing new here. How this works (for folk new to Windows) is that if the CODEC which is part of the video rendering system can't handle it crashes, then Explorer can crash. It's been debated if this area is broke or not.

Again, well done area of discussion. Microsoft's stance so far is to encode video in supported encodings or not place incompatible files into the system. Today's owners may not accept such old ideas.

In parting, it's almost always a CODEC issue. Try the codec package you get from Ninite. Here's why you use Ninite:
http://www.howtogeek.com/201354/ninite-is-the-only-safe-place-to-get-windows-freeware/
Bob