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General discussion

Windows Explorer crashes & Blue colored Fonts

by greenice Sep 8, 2005 1:35AM PDT

My PC is a Pentium 4 - 2.8GHZ ? Hyper Threading FSB 800MHZ ? 1MB Cache
Motherboard Intel D865 Perl
Mem 1 GB DDR 400MHZ ? Dual Channel 2 x 512MB
Windows XP Pro SP2
IE 6.0.2900.2180 SP2

Recently over the last couple of weeks I have had trouble with my Windows Explorer. It crashes with a popup message that "It Must close..." I press OK and everything disappears from my desktop except my wallpaper, task bar vanishes also, and my keyboard doesn't get through either. I can't restart/reboot with Windows System so end up having to shutdown PC via the CPU button, and restart after a couple of minutes to get things back to normal again.
Details are as follows:
AppName: Explorer.exe AppVer: 6.0.2900.2180 ModName:ssi.dll
ModVer: 1.0.4.289 OffSet: 0001a3dd
On the other hand, wether relative or not, I have also noticed that all document labels/names are now in the color blue instead of the normal black print. Funnily enough this only concerns Word documents, Text documents, Adobe documents that are all in the MY Documents Folder.
Appreciate any suggestions.

Cheers

Discussion is locked

5 Posts
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Did you install SPY SWEEPER?
by r. proffitt Forum moderator Sep 8, 2005 1:42AM PDT

Details matter. You may have an old version. Please update it.

As to the BLUE TEXT, that means you ran DISK CLEANUP and checked off the box to COMPRESS OLD FILES. Compressed files show in blue. Nothing broken.

Bob

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Did I install SPY SWEEPER?
by greenice Sep 8, 2005 2:15AM PDT

You are right I did run DISK CLEANUP. Thanks. Is there any way I can get the files back to the normal black color?
And yes, I have Spy Sweeper intalled and to my mind the latest version: 4.0.4 build 430. I have had a lot of problems with Spy Sweeper ever since their version 4.0 came out. First the Host File matter and then the resource hog situation, I have had trouble with the Start Up shield and the IE Favorites Shield. I was also running Webroots Window Washer and it seems that both Spy Sweeper and Window Washer combined are BAD NEWS, BIG TROUBLE!! I think I am getting a bit sick of Webroot and their products. I was a great fan of theirs once. If my latest problem with Windows Explorer is due to Spy Sweeper again I think I will do away with it definitely.

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The blue color is not an issue or problem.
by r. proffitt Forum moderator Sep 8, 2005 2:27AM PDT

It is not a source of any problem. But in Explorer's options you can uncheck the feature and it will show in black.

"I have had a lot of problems with Spy Sweeper ever since their version 4.0 came out."

The dll is noted to belong to that software product. If you want to know what I do personally about spyware it may surprise you. I do nothing. But I use Mozilla and Firefox except for Windows Update. It's been over 6 months and spyware scans (many tried) find nothing. I agree with Black Viper when he wrote:

'What is the number 1 question in my inbox lately?
"What do you do about Spyware?"

Answer: Nothing. I use Firefox.'
- http://www.blackviper.com/News/current.htm

Bob

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Blue color & Anti Spyware
by greenice Sep 8, 2005 8:28AM PDT

Bob,

Many thanks fo your reply. Your suggestion on par with Black Viper's is very interesting. I don't know if at this stage I'm prepared to do without anti-spyware apps, however, I think that I am coming very close to agreeing with you. For now, I will get rid of Spy Sweeper and rely only on Ad-Aware SE Pro, Spyware Block list, IE-Spyad, Hosts File MVPS Block list, Spyware Blaster and SpywareGuard. I also have a-squared and Tauscan and Avast for anti-virus, Sygate Pro for firewall and Ad-Munch for anti-popups. I keep up to date with Windows Update and have my IE configured accordingly. I think I will go over to Firefox and give it a try.
In any case, appreciate your help, many thanks.

Cheers

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Fireman's (temporary) help
by Clardelune Sep 13, 2005 5:53AM PDT

Hello Greenice,

I have a PC whith Windows XP and 128 MB RAM, and altough I have many resources consumming applications everything was slow but fine until the !!!! spywares attacked.

I tried Spysweeper, but the system was too crashed down too let Spysweeper do the job, and I needed to use my PC because of my job and tasks, so I tried this and it worked well in the meantime: you call the taskmanager (with Ctl-Alt-Del), kill the processes that you know are useless or spywares (if sure only). Then kill the Explorer.exe and use your other applications calling them from the taskmanager (File, New task...)

Hope this gives some relief till you get a better fix.

Greetings,

Clara Lucia

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