Windows Legacy OS forum

General discussion

windows explorer crashes

by id_866 / July 27, 2009 3:12 PM PDT

windows explorer crashes when i am opening folder with full of video files and selecting thumbnail view.I have uninstalled klite mega codec pack,restarted and reinstalled again,the problem still there if i select thumbnail view.but if i select details view it's working fine.any solution?

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It's a well known problem.
by MarkFlax Forum moderator / July 27, 2009 6:56 PM PDT

Window Explorer will try and render the thumbnails of those videos, but if it comes across a corrupted video file, usually a .avi file, it will crash.

Opening the folder in List or Detail view works, but if you want to display the files in Thumbnail, you will have to find that corrupted file. I can think of a couple of ways to do it;

1] Play each video.

2] Remove half the video files to another folder, then attempt to open each folder in Thumbnail view. Whichever folder causes Explorer to crash, half the contents of 'that' folder and repeat the test.


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Corruption according to MiSFT.
by R. Proffitt Forum moderator / July 27, 2009 8:49 PM PDT

Those files may play fine in VLC Player or another machine but Explorer uses the "CODECs" that came with Windows along with others YOU installed. Since there are many ways to encode video this area is a minefield of problems.

There is hope that MSFT will someday fix this issue but for now their stance is that the video is corrupt.

A known workaround is to unregister a dll. Here's a google about that:

Some don't like that fix. Those that don't like should research CODECs.

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