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Windows Explorer 6 and Acrobat Reader 7

by GeoffPS / April 11, 2005 4:56 PM PDT

In January I installed Windows XP over my clunky Windiws 98 system. Soon after I downloaded Acrobat Reader 7 and installed it (I've installed full Acrobat 4 as well, but don't have it as my preferred reader).
Now I can read PDF files in Acrobat 7 and read email attachments, but I can't download PDF files from the web using Internet Explorer. Advice from Microsoft wasn't much help. All help appreciated. GeoffPS

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Geoff, A Few Possibilities...
by Grif Thomas Forum moderator / April 12, 2005 5:15 AM PDT

Are you getting any error messages:

First, First, check the Internet Explorer settings like this:

While in Internet Explorer, click on ?Tools? in the upper left, choose ?Internet Options?. When that opens, click on the ?Security? tab, then click on the ?Internet? icon (the world globe), then click on the ?Custom Level? button. When that loads, scroll to the ?Downloads? section and make sure the boxes next to ?Enable? are CHECKED. If you make any changes, click on ?Apply?, then OK. Then, in the "ActiveX" section, check to make sure that you have ActiveX enabled for "safe" options.

Next, If you're using AR 7.0, then you should download and install the recently released 7.0.1 update below which fixed some problems with the original 7.0 version.:

Acrobat Reader 7.0.1 Update (4.7 MB)

Next, try the suggestions in the Adobe article in the link below. The most common fix for the issue is to delete all .tmp files from the computer because Acrobat Reader creates too many.:

There are other possibilities and this post is long enough but if the above steps don't work, try the registry fix from the link below. (Be sure to make a backup of the registry first.):

Go to Start-RUN,
type REGEDIT and go to the following keys:

HKEY_CLASSES_ROOT\exe (filetype) and/or HKEY CLASSES ROOT\exefile
Double-click on EditFlags, and change the
value from 38 07 01 00 to 38 07 00 00, then close Regedit.

Hope this helps and let us know how it goes.


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When you say that you can't down load PDF...
by Edward ODaniel / April 12, 2005 5:19 AM PDT

files, do you really mean that they don't download or that rather than offering to let you save them they automatically open in your browser?

If they are opening in your browser you can either elect to then save the file OR you can right click on PDF files and then save to your drive.

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